The Right Care at the Right Time and in the Right Place: The Role of Technology in the VHA

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The Right Care at the Right Time and in the Right Place: The Role of Technology in the VHA
VA Deputy Under Secretary for Health for Policy and Services Madhulika Agarwal on leveraging technology to create personalized, proactive, patient-driven care.

Embracing technology is nothing new for the VHA, whether it is telehealth, e-consults, or electronic health records. “The VHA is in a unique position to create the first truly national telemedicine network in the U.S.,” Adam W. Darkins, MD, then acting chief consultant of telemedicine at the VA wrote in a 2001 newsletter. “It is our collective task to make sure that if this happens, we have a system that can ‘plug and play.’”1

To better understand the progress in delivering health care, Federal Practitioner decided to devote this entire issue to the topic and to discuss the VHA and technology with Madhulika Agarwal, MD, MPH. As deputy under secretary for health for policy and services, Dr. Agarwal has been at the heart of the VHA’s embrace of many of these technologies for health care delivery and has been in a position to oversee their execution. More than anyone else at the VHA, she is familiar with the potential and limitations of telehealth.

Below is an edited and condensed version of the interview. To hear the complete interview, visit http://www.fedprac.com/multimedia/multimedia-library.html.

 


Importance of Telehealth to the VHA

Madhulika Agarwal, MD, MPH. Our goal is to ensure that veterans have optimal health and that we deliver the best health care with a focus on timely access and with an exceptional experience. And over the years, we have been building technologic tools so that we can provide the right care at the right time and in the right place. Telehealth affords veterans the convenience of accessing primary or specialized care services either from their local VA community clinic or from the privacy of their own home.

Now we have many virtual access solutions. The home telehealth, clinical video teleconferencing, store-and-forward technologies, e-consults, My HealtheVet, plus SCAN-ECHO [Specialty Care Access Network-Extension for Community Healthcare Outcomes]; and these all have demonstrated that they are mission-critical tools, which improve and expand the access for veterans who may have difficulty accessing care for multiple reasons.

It could be some clinical issues where there are transportation difficulties, such as for veterans with spinal cord injury, or mild traumatic brain injury, or geographic barriers. Many of our veterans, I would say roughly 40% to 45% of them, live in rural and highly rural areas where they may not have access to care nearby. Or it could be further exacerbated with geographic challenges by inclement weather or the drive times. And lastly, I would say it’s the lack of specialists in these rural communities where many of our veterans live.

VHA is successfully integrating into the existing technical administrative clinical infrastructures, and this infrastructure provides a reliable and robust IT network. We have an electronic health record. We provide national policy guidance regarding health information security, credentialing, privileging, etc. And our strategic goal has been to have personalized, proactive, patient-driven care; and telehealth supports that goal.

 


Improving Veteran Access

Dr. Agarwal. It’s interesting that both the Choice program, which is part of the Veterans Access, Choice, and Accountability Act of 2014, known as VACAA, and telehealth aim at improving veteran access to care. Under the Choice program, many veterans now have the option to access community partner health care rather than waiting for a VA appointment, or traveling to a VA facility when the geographic distance is more than 40 miles, or if the appointment in the VA is not available for 30 days.

The Choice program and telehealth are 2 very concrete examples of VHA’s transformation from a facility or provider-centric health care delivery model to a model that puts the veteran’s needs at the center and improving the veteran’s access to resources to meet their health care needs.

 

 

Related: Committed to Showing Results at the VA

More than 717,000 veterans have accessed VA care through telehealth in fiscal year [FY] 14, and 45% of these veterans live in rural and highly rural areas. In FY14, the total for veterans using telehealth represented about an 18% growth from the prior year; and the telehealth services provide access to help in more than 45 different specialty areas, including those areas where VHA has a particular expertise, especially, for example, in mental health that may not be available from the local community partner.

 

 


Telehealth Uses

Dr. Agarwal. A veteran who is living in a rural area, let’s just say in some rural part of Maryland, and has to commute to the Baltimore VA, which you know is an inner-city VA medical center, to keep his appointment for a mental health condition with his VA provider. Now, using telemental health, this veteran can access this provider from his or her own home through encrypted video conferencing and complete the telemental health visit in the comfort of his or her own home so that they are not subject to the traffic and other challenges that they would otherwise face and get even more stressed than what they started out with. The ability, the convenience of having the service of counseling or cognitive behavioral therapy into their own homes, is just remarkable.

Another example that I could cite for you would be an appointment in the hearing aid clinic. So a veteran who lives in the Florida Keys normally would have to travel 5 hours from the Florida Keys, go to Miami, stay in a hotel overnight so that they can go to their appointment at 8 am. Instead, the veteran now can visit the Key West clinic and have his hearing aid adjusted by a VA audiologist who’s located in Miami; and it saves the entire trip.

The third one I will cite you has to do with the C&P [Compensation & Pension] exams. Now, a veteran living even out of the country can access a VA provider in Connecticut or some [other] state, using the encrypted video conferencing; and they can have the whole clinical evaluation for C&P completed using the video conferencing. These are some of the examples of how telehealth has been used very successfully.

 

 


Technologic and Educational Challenges

Dr. Agarwal. We have been a pioneer of telehealth. And with that, of course, all those challenges come into play. And we certainly have implementation challenges that include provider and patient education and their buy-in into the use of technology and providing services as well as the technology itself and some administrative issues. They can all be very closely linked.

You know, one illustrative example that I just cited earlier about video conferencing is one such example into the veteran’s home. It is very convenient.… We started to implement this home telemental health program a couple of years ago. But since then, about 108,000 veterans have accessed using the video conferencing technology; but fewer than 2,000 or so have done it from their own home. And that’s largely because the current video visit from home is quite cumbersome. It requires passwords for each visit. It requires that the veteran download VA-licensed software on their own device. And in addition, there are restrictions because of the availability of the broadband Internet connectivity, which is required for the video visit—more so in the rural areas.

Related: Preparing the Military Health System for the 21st Century

Our general counsel is reviewing and attempting to resolve state licensure requirements that have been raised by some states, because the veterans here receive care at home and outside of our VA brick-and-mortar facility, as well as the legality of VA providers potentially prescribing a controlled substance for a veteran at home without a prior in-person office visit.

But to overcome the provider challenges, the national telehealth training and resource center has been working on training the providers in the use of telehealth. Roughly 11,400 VA staff have been trained in the use of telehealth in FY14. We have currently 144 facility telehealth coordinators and more than 1,100 telehealth clinical technicians who assist with training and outreach for both VA staff and veteran patients.

 

 


Legal/Security Challenges

Dr. Agarwal. High-speed connectivity happens to be one of the key ones.… Using 4G services, I think, is going to be essential for every veteran regardless of rurality. And when these 4G services are not available, that certainly hinders the ability to provide telehealth to all veterans. Having the right security with full data encryption is essential so that we can protect the private health information of the veterans.

 

 

But unfortunately, at this time, there is not an easy way to do that. I think a lot of innovation is required so that we can make it much easier for the veterans with 1-button access, both for the veterans as well as for the providers. And that’s going to require significant effort in the grid technology as well as overcoming certain legal requirements.

 

 


What Is Driving Telehealth?

Dr. Agarwal. The real driver here has to be the veterans’ needs, not the needs of telehealth nor the clinical services or operations. I think the whole goal here is that we must use technology to the extent possible. We have to move toward virtual access as the norm.

As much as possible, we should provide the virtual access in the veterans’ homes or wherever the veterans would like to receive their services. Make the connectivity as simple as possible for the veterans and move beyond the concept of the episodic visit so that the health information and self-care management tools are available to the veterans at all times. And that essentially needs to be the overarching strategy, and that should drive how we develop the technologies to provide the services.

 

 


Data Analysis

Dr. Agarwal. We have the general enrollee data. We look at access gaps in clinical services and the telehealth activity data for our program management and oversight as well as in developing an overarching strategy for the clinical services and telehealth services. It’s done somewhat in conjunction. And our outcome analysis shows that there has been significant reduction in admissions and bed days of care with the use of telehealth.

For example, in FY14, an analysis of 10,621 veterans who were newly enrolled in home telehealth with noninstitutional care needs and chronic care management categories had a decrease of about 54% of bed days of care. This was about a 32% decrease in the hospital admissions compared [with] the same patient data prior to the enrollment and home telehealth. The analysis of telemental health outcomes shows that there was a 35% reduction in acute psychiatric bed days of care for veterans receiving CBT [cognitive behavioral therapy] or the clinical video conferencing telemental health in FY14 when it was compared [with] the utilization in the prior year.

 

 


Telehealth Pilot Programs

Dr. Agarwal. I must admit that there are many more programs that begin in the facilities, but at the national level. The first one is the tele-ICU implementation, where VISN 23 is supporting VISN 15, 5 of the medical centers with clinical video teleconferencing capability for live interactive consults with ICU specialists; and it covers about 78 beds. VISN 10 is supporting VISN 7 in 7 of their medical centers, which covers about 72 beds.

Another program, which is in the pilot phase right now, is the telewound care pilot, which is being implemented in 6 VISNs and combines the use of home telehealth, clinical video teleconferencing, and store-and-forward telehealth technologies to create access to a continuum of wound care options across multiple patients and provider settings and locations, all with the goal of enhancing and improving wound care treatment and healing.… The initial phase has been that all the participating facilities have been identified, and some of the operations manuals have been developed.

Related: Acting Surgeon General Confident in Battle Against Tobacco, Ebola, and Preventable Diseases

The third quarter of this year, we will have a completion of the operations manual Provider Training and Treatment Template. The local sites are also working on the infrastructure and knowledge base so that this project can be completed by FY15.

And the last highlight that I’ll mention, which is in its very early stages, is a low-acuity/low-intensity pilot with the focus on health promotion and health prevention behaviors, such as tobacco cessation, weight management, and newly diagnosed but stable veterans with diabetes, high blood pressure, and heart failure, using a web-based browser technology.

 

 


VA Telehealth Leadership

Dr. Agarwal. Overall, when we start to look at the monumental impact of technology on other industries, such as banking, shopping, travel, and even personal communications, the emerging technologies continue to change the overall landscape of all these environments. This is an exciting time to be in the health care industry, because I think we have lagged somewhat behind in using technology. But as we look forward, the consumer-driven health care is going to become the norm.

As you know, VA has long been a pioneer with electronic medical records and with virtual modalities, such as telehealth both in the home and in the community, the use of patient web portals, such as My HealtheVet, secure messaging for various apps, kiosks; and we remain on the forefront of developing and utilizing these approaches to enhance health care delivery.

 

 

We all know that health care in the U.S. is complex and fragmented. VA is looking to become the benchmark in U.S. health care delivery, aiding in the transformation of the delivery of services for veterans and families, focusing on unified, integrated, and personalized virtual services that seamlessly connect them with the state-of-the-art health care system.

References

1. Darkins A. A message from the acting chief consultant: telemedicine grows throughout VHA. Telemedicine News. 2001;1(1):1. U.S. Department of Veterans Affairs Website. http://www.telehealth.va.gov/newsletter/2001/040201-newsletter_spring_01.pdf. Published April 2, 2001. Accessed June 23, 2015.

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Author and Disclosure Information

Madhulika Agarwal, MD, MPH, is the deputy under secretary for health for policy and services for the VA. Her responsibility is to lead policy and services development for optimal health care outcomes.

In this position, she provides direction to the Office of Assistant Deputy Under Secretary for Health for Policy and Planning and the new Office of the Assistant Deputy Under Secretary for Health for Informatics and Analytics; Office of Public Health; Office of Patient Care Services; Office of Ethics in Health Care; Office of Research and Development; and Office of Interagency Health Affairs.

Previously, Dr. Agarwal served as the chief officer for Patient Care Services. In this position, she led systemwide initiatives to enhance key clinical services that focus on personalized, accessible, high-quality health care delivery, including home- and community-based care services. Dr. Agarwal is a graduate of VA’s Executive Career Field Program and Executive Fellows Program.

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Madhulika Agarwal, VA Deputy Under Secretary for Health for Policy and Services, VHA technology, telehealth, e-consults, electronic consults, electronic health records, EHR, Adam W Darkins, telemedicine, clinical video teleconferencing, store-and-forward technologies, My HealtheVet, SCAN-ECHO, Specialty Care Access Network-Extension for Community Healthcare Outcomes, veteran transportation difficulties, geographic challenges, inclement weather, drive times, Choice program, Veterans Access Choice and Accountability Act of 2014, rural veterans, telehealth at CBOCs, Compensation & Pension exams, C&P exams, telehealth pilot programs, telehealth leadership, home-based patient monitoring
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Author and Disclosure Information

Madhulika Agarwal, MD, MPH, is the deputy under secretary for health for policy and services for the VA. Her responsibility is to lead policy and services development for optimal health care outcomes.

In this position, she provides direction to the Office of Assistant Deputy Under Secretary for Health for Policy and Planning and the new Office of the Assistant Deputy Under Secretary for Health for Informatics and Analytics; Office of Public Health; Office of Patient Care Services; Office of Ethics in Health Care; Office of Research and Development; and Office of Interagency Health Affairs.

Previously, Dr. Agarwal served as the chief officer for Patient Care Services. In this position, she led systemwide initiatives to enhance key clinical services that focus on personalized, accessible, high-quality health care delivery, including home- and community-based care services. Dr. Agarwal is a graduate of VA’s Executive Career Field Program and Executive Fellows Program.

Author and Disclosure Information

Madhulika Agarwal, MD, MPH, is the deputy under secretary for health for policy and services for the VA. Her responsibility is to lead policy and services development for optimal health care outcomes.

In this position, she provides direction to the Office of Assistant Deputy Under Secretary for Health for Policy and Planning and the new Office of the Assistant Deputy Under Secretary for Health for Informatics and Analytics; Office of Public Health; Office of Patient Care Services; Office of Ethics in Health Care; Office of Research and Development; and Office of Interagency Health Affairs.

Previously, Dr. Agarwal served as the chief officer for Patient Care Services. In this position, she led systemwide initiatives to enhance key clinical services that focus on personalized, accessible, high-quality health care delivery, including home- and community-based care services. Dr. Agarwal is a graduate of VA’s Executive Career Field Program and Executive Fellows Program.

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VA Deputy Under Secretary for Health for Policy and Services Madhulika Agarwal on leveraging technology to create personalized, proactive, patient-driven care.
VA Deputy Under Secretary for Health for Policy and Services Madhulika Agarwal on leveraging technology to create personalized, proactive, patient-driven care.

Embracing technology is nothing new for the VHA, whether it is telehealth, e-consults, or electronic health records. “The VHA is in a unique position to create the first truly national telemedicine network in the U.S.,” Adam W. Darkins, MD, then acting chief consultant of telemedicine at the VA wrote in a 2001 newsletter. “It is our collective task to make sure that if this happens, we have a system that can ‘plug and play.’”1

To better understand the progress in delivering health care, Federal Practitioner decided to devote this entire issue to the topic and to discuss the VHA and technology with Madhulika Agarwal, MD, MPH. As deputy under secretary for health for policy and services, Dr. Agarwal has been at the heart of the VHA’s embrace of many of these technologies for health care delivery and has been in a position to oversee their execution. More than anyone else at the VHA, she is familiar with the potential and limitations of telehealth.

Below is an edited and condensed version of the interview. To hear the complete interview, visit http://www.fedprac.com/multimedia/multimedia-library.html.

 


Importance of Telehealth to the VHA

Madhulika Agarwal, MD, MPH. Our goal is to ensure that veterans have optimal health and that we deliver the best health care with a focus on timely access and with an exceptional experience. And over the years, we have been building technologic tools so that we can provide the right care at the right time and in the right place. Telehealth affords veterans the convenience of accessing primary or specialized care services either from their local VA community clinic or from the privacy of their own home.

Now we have many virtual access solutions. The home telehealth, clinical video teleconferencing, store-and-forward technologies, e-consults, My HealtheVet, plus SCAN-ECHO [Specialty Care Access Network-Extension for Community Healthcare Outcomes]; and these all have demonstrated that they are mission-critical tools, which improve and expand the access for veterans who may have difficulty accessing care for multiple reasons.

It could be some clinical issues where there are transportation difficulties, such as for veterans with spinal cord injury, or mild traumatic brain injury, or geographic barriers. Many of our veterans, I would say roughly 40% to 45% of them, live in rural and highly rural areas where they may not have access to care nearby. Or it could be further exacerbated with geographic challenges by inclement weather or the drive times. And lastly, I would say it’s the lack of specialists in these rural communities where many of our veterans live.

VHA is successfully integrating into the existing technical administrative clinical infrastructures, and this infrastructure provides a reliable and robust IT network. We have an electronic health record. We provide national policy guidance regarding health information security, credentialing, privileging, etc. And our strategic goal has been to have personalized, proactive, patient-driven care; and telehealth supports that goal.

 


Improving Veteran Access

Dr. Agarwal. It’s interesting that both the Choice program, which is part of the Veterans Access, Choice, and Accountability Act of 2014, known as VACAA, and telehealth aim at improving veteran access to care. Under the Choice program, many veterans now have the option to access community partner health care rather than waiting for a VA appointment, or traveling to a VA facility when the geographic distance is more than 40 miles, or if the appointment in the VA is not available for 30 days.

The Choice program and telehealth are 2 very concrete examples of VHA’s transformation from a facility or provider-centric health care delivery model to a model that puts the veteran’s needs at the center and improving the veteran’s access to resources to meet their health care needs.

 

 

Related: Committed to Showing Results at the VA

More than 717,000 veterans have accessed VA care through telehealth in fiscal year [FY] 14, and 45% of these veterans live in rural and highly rural areas. In FY14, the total for veterans using telehealth represented about an 18% growth from the prior year; and the telehealth services provide access to help in more than 45 different specialty areas, including those areas where VHA has a particular expertise, especially, for example, in mental health that may not be available from the local community partner.

 

 


Telehealth Uses

Dr. Agarwal. A veteran who is living in a rural area, let’s just say in some rural part of Maryland, and has to commute to the Baltimore VA, which you know is an inner-city VA medical center, to keep his appointment for a mental health condition with his VA provider. Now, using telemental health, this veteran can access this provider from his or her own home through encrypted video conferencing and complete the telemental health visit in the comfort of his or her own home so that they are not subject to the traffic and other challenges that they would otherwise face and get even more stressed than what they started out with. The ability, the convenience of having the service of counseling or cognitive behavioral therapy into their own homes, is just remarkable.

Another example that I could cite for you would be an appointment in the hearing aid clinic. So a veteran who lives in the Florida Keys normally would have to travel 5 hours from the Florida Keys, go to Miami, stay in a hotel overnight so that they can go to their appointment at 8 am. Instead, the veteran now can visit the Key West clinic and have his hearing aid adjusted by a VA audiologist who’s located in Miami; and it saves the entire trip.

The third one I will cite you has to do with the C&P [Compensation & Pension] exams. Now, a veteran living even out of the country can access a VA provider in Connecticut or some [other] state, using the encrypted video conferencing; and they can have the whole clinical evaluation for C&P completed using the video conferencing. These are some of the examples of how telehealth has been used very successfully.

 

 


Technologic and Educational Challenges

Dr. Agarwal. We have been a pioneer of telehealth. And with that, of course, all those challenges come into play. And we certainly have implementation challenges that include provider and patient education and their buy-in into the use of technology and providing services as well as the technology itself and some administrative issues. They can all be very closely linked.

You know, one illustrative example that I just cited earlier about video conferencing is one such example into the veteran’s home. It is very convenient.… We started to implement this home telemental health program a couple of years ago. But since then, about 108,000 veterans have accessed using the video conferencing technology; but fewer than 2,000 or so have done it from their own home. And that’s largely because the current video visit from home is quite cumbersome. It requires passwords for each visit. It requires that the veteran download VA-licensed software on their own device. And in addition, there are restrictions because of the availability of the broadband Internet connectivity, which is required for the video visit—more so in the rural areas.

Related: Preparing the Military Health System for the 21st Century

Our general counsel is reviewing and attempting to resolve state licensure requirements that have been raised by some states, because the veterans here receive care at home and outside of our VA brick-and-mortar facility, as well as the legality of VA providers potentially prescribing a controlled substance for a veteran at home without a prior in-person office visit.

But to overcome the provider challenges, the national telehealth training and resource center has been working on training the providers in the use of telehealth. Roughly 11,400 VA staff have been trained in the use of telehealth in FY14. We have currently 144 facility telehealth coordinators and more than 1,100 telehealth clinical technicians who assist with training and outreach for both VA staff and veteran patients.

 

 


Legal/Security Challenges

Dr. Agarwal. High-speed connectivity happens to be one of the key ones.… Using 4G services, I think, is going to be essential for every veteran regardless of rurality. And when these 4G services are not available, that certainly hinders the ability to provide telehealth to all veterans. Having the right security with full data encryption is essential so that we can protect the private health information of the veterans.

 

 

But unfortunately, at this time, there is not an easy way to do that. I think a lot of innovation is required so that we can make it much easier for the veterans with 1-button access, both for the veterans as well as for the providers. And that’s going to require significant effort in the grid technology as well as overcoming certain legal requirements.

 

 


What Is Driving Telehealth?

Dr. Agarwal. The real driver here has to be the veterans’ needs, not the needs of telehealth nor the clinical services or operations. I think the whole goal here is that we must use technology to the extent possible. We have to move toward virtual access as the norm.

As much as possible, we should provide the virtual access in the veterans’ homes or wherever the veterans would like to receive their services. Make the connectivity as simple as possible for the veterans and move beyond the concept of the episodic visit so that the health information and self-care management tools are available to the veterans at all times. And that essentially needs to be the overarching strategy, and that should drive how we develop the technologies to provide the services.

 

 


Data Analysis

Dr. Agarwal. We have the general enrollee data. We look at access gaps in clinical services and the telehealth activity data for our program management and oversight as well as in developing an overarching strategy for the clinical services and telehealth services. It’s done somewhat in conjunction. And our outcome analysis shows that there has been significant reduction in admissions and bed days of care with the use of telehealth.

For example, in FY14, an analysis of 10,621 veterans who were newly enrolled in home telehealth with noninstitutional care needs and chronic care management categories had a decrease of about 54% of bed days of care. This was about a 32% decrease in the hospital admissions compared [with] the same patient data prior to the enrollment and home telehealth. The analysis of telemental health outcomes shows that there was a 35% reduction in acute psychiatric bed days of care for veterans receiving CBT [cognitive behavioral therapy] or the clinical video conferencing telemental health in FY14 when it was compared [with] the utilization in the prior year.

 

 


Telehealth Pilot Programs

Dr. Agarwal. I must admit that there are many more programs that begin in the facilities, but at the national level. The first one is the tele-ICU implementation, where VISN 23 is supporting VISN 15, 5 of the medical centers with clinical video teleconferencing capability for live interactive consults with ICU specialists; and it covers about 78 beds. VISN 10 is supporting VISN 7 in 7 of their medical centers, which covers about 72 beds.

Another program, which is in the pilot phase right now, is the telewound care pilot, which is being implemented in 6 VISNs and combines the use of home telehealth, clinical video teleconferencing, and store-and-forward telehealth technologies to create access to a continuum of wound care options across multiple patients and provider settings and locations, all with the goal of enhancing and improving wound care treatment and healing.… The initial phase has been that all the participating facilities have been identified, and some of the operations manuals have been developed.

Related: Acting Surgeon General Confident in Battle Against Tobacco, Ebola, and Preventable Diseases

The third quarter of this year, we will have a completion of the operations manual Provider Training and Treatment Template. The local sites are also working on the infrastructure and knowledge base so that this project can be completed by FY15.

And the last highlight that I’ll mention, which is in its very early stages, is a low-acuity/low-intensity pilot with the focus on health promotion and health prevention behaviors, such as tobacco cessation, weight management, and newly diagnosed but stable veterans with diabetes, high blood pressure, and heart failure, using a web-based browser technology.

 

 


VA Telehealth Leadership

Dr. Agarwal. Overall, when we start to look at the monumental impact of technology on other industries, such as banking, shopping, travel, and even personal communications, the emerging technologies continue to change the overall landscape of all these environments. This is an exciting time to be in the health care industry, because I think we have lagged somewhat behind in using technology. But as we look forward, the consumer-driven health care is going to become the norm.

As you know, VA has long been a pioneer with electronic medical records and with virtual modalities, such as telehealth both in the home and in the community, the use of patient web portals, such as My HealtheVet, secure messaging for various apps, kiosks; and we remain on the forefront of developing and utilizing these approaches to enhance health care delivery.

 

 

We all know that health care in the U.S. is complex and fragmented. VA is looking to become the benchmark in U.S. health care delivery, aiding in the transformation of the delivery of services for veterans and families, focusing on unified, integrated, and personalized virtual services that seamlessly connect them with the state-of-the-art health care system.

Embracing technology is nothing new for the VHA, whether it is telehealth, e-consults, or electronic health records. “The VHA is in a unique position to create the first truly national telemedicine network in the U.S.,” Adam W. Darkins, MD, then acting chief consultant of telemedicine at the VA wrote in a 2001 newsletter. “It is our collective task to make sure that if this happens, we have a system that can ‘plug and play.’”1

To better understand the progress in delivering health care, Federal Practitioner decided to devote this entire issue to the topic and to discuss the VHA and technology with Madhulika Agarwal, MD, MPH. As deputy under secretary for health for policy and services, Dr. Agarwal has been at the heart of the VHA’s embrace of many of these technologies for health care delivery and has been in a position to oversee their execution. More than anyone else at the VHA, she is familiar with the potential and limitations of telehealth.

Below is an edited and condensed version of the interview. To hear the complete interview, visit http://www.fedprac.com/multimedia/multimedia-library.html.

 


Importance of Telehealth to the VHA

Madhulika Agarwal, MD, MPH. Our goal is to ensure that veterans have optimal health and that we deliver the best health care with a focus on timely access and with an exceptional experience. And over the years, we have been building technologic tools so that we can provide the right care at the right time and in the right place. Telehealth affords veterans the convenience of accessing primary or specialized care services either from their local VA community clinic or from the privacy of their own home.

Now we have many virtual access solutions. The home telehealth, clinical video teleconferencing, store-and-forward technologies, e-consults, My HealtheVet, plus SCAN-ECHO [Specialty Care Access Network-Extension for Community Healthcare Outcomes]; and these all have demonstrated that they are mission-critical tools, which improve and expand the access for veterans who may have difficulty accessing care for multiple reasons.

It could be some clinical issues where there are transportation difficulties, such as for veterans with spinal cord injury, or mild traumatic brain injury, or geographic barriers. Many of our veterans, I would say roughly 40% to 45% of them, live in rural and highly rural areas where they may not have access to care nearby. Or it could be further exacerbated with geographic challenges by inclement weather or the drive times. And lastly, I would say it’s the lack of specialists in these rural communities where many of our veterans live.

VHA is successfully integrating into the existing technical administrative clinical infrastructures, and this infrastructure provides a reliable and robust IT network. We have an electronic health record. We provide national policy guidance regarding health information security, credentialing, privileging, etc. And our strategic goal has been to have personalized, proactive, patient-driven care; and telehealth supports that goal.

 


Improving Veteran Access

Dr. Agarwal. It’s interesting that both the Choice program, which is part of the Veterans Access, Choice, and Accountability Act of 2014, known as VACAA, and telehealth aim at improving veteran access to care. Under the Choice program, many veterans now have the option to access community partner health care rather than waiting for a VA appointment, or traveling to a VA facility when the geographic distance is more than 40 miles, or if the appointment in the VA is not available for 30 days.

The Choice program and telehealth are 2 very concrete examples of VHA’s transformation from a facility or provider-centric health care delivery model to a model that puts the veteran’s needs at the center and improving the veteran’s access to resources to meet their health care needs.

 

 

Related: Committed to Showing Results at the VA

More than 717,000 veterans have accessed VA care through telehealth in fiscal year [FY] 14, and 45% of these veterans live in rural and highly rural areas. In FY14, the total for veterans using telehealth represented about an 18% growth from the prior year; and the telehealth services provide access to help in more than 45 different specialty areas, including those areas where VHA has a particular expertise, especially, for example, in mental health that may not be available from the local community partner.

 

 


Telehealth Uses

Dr. Agarwal. A veteran who is living in a rural area, let’s just say in some rural part of Maryland, and has to commute to the Baltimore VA, which you know is an inner-city VA medical center, to keep his appointment for a mental health condition with his VA provider. Now, using telemental health, this veteran can access this provider from his or her own home through encrypted video conferencing and complete the telemental health visit in the comfort of his or her own home so that they are not subject to the traffic and other challenges that they would otherwise face and get even more stressed than what they started out with. The ability, the convenience of having the service of counseling or cognitive behavioral therapy into their own homes, is just remarkable.

Another example that I could cite for you would be an appointment in the hearing aid clinic. So a veteran who lives in the Florida Keys normally would have to travel 5 hours from the Florida Keys, go to Miami, stay in a hotel overnight so that they can go to their appointment at 8 am. Instead, the veteran now can visit the Key West clinic and have his hearing aid adjusted by a VA audiologist who’s located in Miami; and it saves the entire trip.

The third one I will cite you has to do with the C&P [Compensation & Pension] exams. Now, a veteran living even out of the country can access a VA provider in Connecticut or some [other] state, using the encrypted video conferencing; and they can have the whole clinical evaluation for C&P completed using the video conferencing. These are some of the examples of how telehealth has been used very successfully.

 

 


Technologic and Educational Challenges

Dr. Agarwal. We have been a pioneer of telehealth. And with that, of course, all those challenges come into play. And we certainly have implementation challenges that include provider and patient education and their buy-in into the use of technology and providing services as well as the technology itself and some administrative issues. They can all be very closely linked.

You know, one illustrative example that I just cited earlier about video conferencing is one such example into the veteran’s home. It is very convenient.… We started to implement this home telemental health program a couple of years ago. But since then, about 108,000 veterans have accessed using the video conferencing technology; but fewer than 2,000 or so have done it from their own home. And that’s largely because the current video visit from home is quite cumbersome. It requires passwords for each visit. It requires that the veteran download VA-licensed software on their own device. And in addition, there are restrictions because of the availability of the broadband Internet connectivity, which is required for the video visit—more so in the rural areas.

Related: Preparing the Military Health System for the 21st Century

Our general counsel is reviewing and attempting to resolve state licensure requirements that have been raised by some states, because the veterans here receive care at home and outside of our VA brick-and-mortar facility, as well as the legality of VA providers potentially prescribing a controlled substance for a veteran at home without a prior in-person office visit.

But to overcome the provider challenges, the national telehealth training and resource center has been working on training the providers in the use of telehealth. Roughly 11,400 VA staff have been trained in the use of telehealth in FY14. We have currently 144 facility telehealth coordinators and more than 1,100 telehealth clinical technicians who assist with training and outreach for both VA staff and veteran patients.

 

 


Legal/Security Challenges

Dr. Agarwal. High-speed connectivity happens to be one of the key ones.… Using 4G services, I think, is going to be essential for every veteran regardless of rurality. And when these 4G services are not available, that certainly hinders the ability to provide telehealth to all veterans. Having the right security with full data encryption is essential so that we can protect the private health information of the veterans.

 

 

But unfortunately, at this time, there is not an easy way to do that. I think a lot of innovation is required so that we can make it much easier for the veterans with 1-button access, both for the veterans as well as for the providers. And that’s going to require significant effort in the grid technology as well as overcoming certain legal requirements.

 

 


What Is Driving Telehealth?

Dr. Agarwal. The real driver here has to be the veterans’ needs, not the needs of telehealth nor the clinical services or operations. I think the whole goal here is that we must use technology to the extent possible. We have to move toward virtual access as the norm.

As much as possible, we should provide the virtual access in the veterans’ homes or wherever the veterans would like to receive their services. Make the connectivity as simple as possible for the veterans and move beyond the concept of the episodic visit so that the health information and self-care management tools are available to the veterans at all times. And that essentially needs to be the overarching strategy, and that should drive how we develop the technologies to provide the services.

 

 


Data Analysis

Dr. Agarwal. We have the general enrollee data. We look at access gaps in clinical services and the telehealth activity data for our program management and oversight as well as in developing an overarching strategy for the clinical services and telehealth services. It’s done somewhat in conjunction. And our outcome analysis shows that there has been significant reduction in admissions and bed days of care with the use of telehealth.

For example, in FY14, an analysis of 10,621 veterans who were newly enrolled in home telehealth with noninstitutional care needs and chronic care management categories had a decrease of about 54% of bed days of care. This was about a 32% decrease in the hospital admissions compared [with] the same patient data prior to the enrollment and home telehealth. The analysis of telemental health outcomes shows that there was a 35% reduction in acute psychiatric bed days of care for veterans receiving CBT [cognitive behavioral therapy] or the clinical video conferencing telemental health in FY14 when it was compared [with] the utilization in the prior year.

 

 


Telehealth Pilot Programs

Dr. Agarwal. I must admit that there are many more programs that begin in the facilities, but at the national level. The first one is the tele-ICU implementation, where VISN 23 is supporting VISN 15, 5 of the medical centers with clinical video teleconferencing capability for live interactive consults with ICU specialists; and it covers about 78 beds. VISN 10 is supporting VISN 7 in 7 of their medical centers, which covers about 72 beds.

Another program, which is in the pilot phase right now, is the telewound care pilot, which is being implemented in 6 VISNs and combines the use of home telehealth, clinical video teleconferencing, and store-and-forward telehealth technologies to create access to a continuum of wound care options across multiple patients and provider settings and locations, all with the goal of enhancing and improving wound care treatment and healing.… The initial phase has been that all the participating facilities have been identified, and some of the operations manuals have been developed.

Related: Acting Surgeon General Confident in Battle Against Tobacco, Ebola, and Preventable Diseases

The third quarter of this year, we will have a completion of the operations manual Provider Training and Treatment Template. The local sites are also working on the infrastructure and knowledge base so that this project can be completed by FY15.

And the last highlight that I’ll mention, which is in its very early stages, is a low-acuity/low-intensity pilot with the focus on health promotion and health prevention behaviors, such as tobacco cessation, weight management, and newly diagnosed but stable veterans with diabetes, high blood pressure, and heart failure, using a web-based browser technology.

 

 


VA Telehealth Leadership

Dr. Agarwal. Overall, when we start to look at the monumental impact of technology on other industries, such as banking, shopping, travel, and even personal communications, the emerging technologies continue to change the overall landscape of all these environments. This is an exciting time to be in the health care industry, because I think we have lagged somewhat behind in using technology. But as we look forward, the consumer-driven health care is going to become the norm.

As you know, VA has long been a pioneer with electronic medical records and with virtual modalities, such as telehealth both in the home and in the community, the use of patient web portals, such as My HealtheVet, secure messaging for various apps, kiosks; and we remain on the forefront of developing and utilizing these approaches to enhance health care delivery.

 

 

We all know that health care in the U.S. is complex and fragmented. VA is looking to become the benchmark in U.S. health care delivery, aiding in the transformation of the delivery of services for veterans and families, focusing on unified, integrated, and personalized virtual services that seamlessly connect them with the state-of-the-art health care system.

References

1. Darkins A. A message from the acting chief consultant: telemedicine grows throughout VHA. Telemedicine News. 2001;1(1):1. U.S. Department of Veterans Affairs Website. http://www.telehealth.va.gov/newsletter/2001/040201-newsletter_spring_01.pdf. Published April 2, 2001. Accessed June 23, 2015.

References

1. Darkins A. A message from the acting chief consultant: telemedicine grows throughout VHA. Telemedicine News. 2001;1(1):1. U.S. Department of Veterans Affairs Website. http://www.telehealth.va.gov/newsletter/2001/040201-newsletter_spring_01.pdf. Published April 2, 2001. Accessed June 23, 2015.

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Madhulika Agarwal, VA Deputy Under Secretary for Health for Policy and Services, VHA technology, telehealth, e-consults, electronic consults, electronic health records, EHR, Adam W Darkins, telemedicine, clinical video teleconferencing, store-and-forward technologies, My HealtheVet, SCAN-ECHO, Specialty Care Access Network-Extension for Community Healthcare Outcomes, veteran transportation difficulties, geographic challenges, inclement weather, drive times, Choice program, Veterans Access Choice and Accountability Act of 2014, rural veterans, telehealth at CBOCs, Compensation & Pension exams, C&P exams, telehealth pilot programs, telehealth leadership, home-based patient monitoring
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Madhulika Agarwal, VA Deputy Under Secretary for Health for Policy and Services, VHA technology, telehealth, e-consults, electronic consults, electronic health records, EHR, Adam W Darkins, telemedicine, clinical video teleconferencing, store-and-forward technologies, My HealtheVet, SCAN-ECHO, Specialty Care Access Network-Extension for Community Healthcare Outcomes, veteran transportation difficulties, geographic challenges, inclement weather, drive times, Choice program, Veterans Access Choice and Accountability Act of 2014, rural veterans, telehealth at CBOCs, Compensation & Pension exams, C&P exams, telehealth pilot programs, telehealth leadership, home-based patient monitoring
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The precarious peril of pay for performance

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As a primary care pediatrician, I am often on the front line of mental health care. Because child psychiatric referral services are sparse and overloaded, I often have to initiate counseling for anxiety in many of my patients. One thing that I have learned is that you can help someone with anxiety in a tremendous way by getting them to recognize a simple fact: It is counterproductive to worry about things that we cannot change. We need to acknowledge the things that we can change, the things that we have control over, and recognize that we cannot control everything. This simple truth can lift a tremendous weight.

The “new normal” for physicians entails that our livelihood will be increasingly based on things that we cannot control, thus increasing the anxiety level of an already frazzled profession. I am an advocate for complex case management: I think that it is wasteful to not coordinate resources in the care of a complicated patient. The problem is that, as pediatricians, the vast majority of the patients we treat do not have multiple chronic illnesses and do not fit a paradigm of complex case management. They do, however, have some pretty “nonalgorithmic” things happen to them that do not fit seamlessly into a treatment paradigm. As a primary care pediatrician in Eastern Kentucky, I have many patients whose parents prenatally chose to expose their developing infant to harmful substances and who postnatally continue to make unhealthy choices, despite caring and compassionate counseling.

This concern extends to physicians who take care of older patients who will not quit smoking or refuse to take prescribed medications regularly, etc. At some point, we as a society must acknowledge that there are consequences for our actions. However, we seem to want the freedom to make whatever choices we want and to have someone else bear the burden of the consequences.

Imagine that your local service station was contracted on a “capitated” basis to provide for your vehicle service needs. The station takes great care of your vehicle (and has extended service hours to “accommodate your busy schedule”), but you choose to fill the gas tank with dirty creek water and to randomly shift into reverse while cruising along. Is it the station’s “global package” responsibility to fund and staff an educational team to train you how to take proper care of your vehicle? Or should you bear at least a modicum of responsibility for your irresponsible behavior? In what I can survey, there is no mention of personal responsibility in the “new normal,” where everything is someone else’s fault. Our motto should not be “the patient is always right,” but instead should be “we will always do what is right for the patient.” This can lead to some uncomfortable discussions, that even though artfully and thoughtfully delivered by an “actively listening” physician some patients will not find to their liking and respond with negative “customer satisfaction” surveys.

Another concern with “rewarding” physicians for having “healthy” patients is that many physicians will not want to take care of really sick patients because these cases will “hurt their numbers.” So when the very patients who desperately need a medical home require care the most, where will they go? To the already overloaded emergency department (ED) to receive fragmented care. The same ED bound by Emergency Medical Treatment and Active Labor Act (EMTALA) laws to provide a screening exam or face penalties. Then, when the visit is judged retrospectively to be “nonemergent,” the ED is reimbursed a nonsustainable rate. This is killing rural hospitals. But I get the impression that “fly-over” country doesn’t matter much to the powers that be. This “new normal” looks oddly abnormal to me.

Ish Stevens, M.D.

Ashland Children’s Clinic

Ashland, Ky.

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As a primary care pediatrician, I am often on the front line of mental health care. Because child psychiatric referral services are sparse and overloaded, I often have to initiate counseling for anxiety in many of my patients. One thing that I have learned is that you can help someone with anxiety in a tremendous way by getting them to recognize a simple fact: It is counterproductive to worry about things that we cannot change. We need to acknowledge the things that we can change, the things that we have control over, and recognize that we cannot control everything. This simple truth can lift a tremendous weight.

The “new normal” for physicians entails that our livelihood will be increasingly based on things that we cannot control, thus increasing the anxiety level of an already frazzled profession. I am an advocate for complex case management: I think that it is wasteful to not coordinate resources in the care of a complicated patient. The problem is that, as pediatricians, the vast majority of the patients we treat do not have multiple chronic illnesses and do not fit a paradigm of complex case management. They do, however, have some pretty “nonalgorithmic” things happen to them that do not fit seamlessly into a treatment paradigm. As a primary care pediatrician in Eastern Kentucky, I have many patients whose parents prenatally chose to expose their developing infant to harmful substances and who postnatally continue to make unhealthy choices, despite caring and compassionate counseling.

This concern extends to physicians who take care of older patients who will not quit smoking or refuse to take prescribed medications regularly, etc. At some point, we as a society must acknowledge that there are consequences for our actions. However, we seem to want the freedom to make whatever choices we want and to have someone else bear the burden of the consequences.

Imagine that your local service station was contracted on a “capitated” basis to provide for your vehicle service needs. The station takes great care of your vehicle (and has extended service hours to “accommodate your busy schedule”), but you choose to fill the gas tank with dirty creek water and to randomly shift into reverse while cruising along. Is it the station’s “global package” responsibility to fund and staff an educational team to train you how to take proper care of your vehicle? Or should you bear at least a modicum of responsibility for your irresponsible behavior? In what I can survey, there is no mention of personal responsibility in the “new normal,” where everything is someone else’s fault. Our motto should not be “the patient is always right,” but instead should be “we will always do what is right for the patient.” This can lead to some uncomfortable discussions, that even though artfully and thoughtfully delivered by an “actively listening” physician some patients will not find to their liking and respond with negative “customer satisfaction” surveys.

Another concern with “rewarding” physicians for having “healthy” patients is that many physicians will not want to take care of really sick patients because these cases will “hurt their numbers.” So when the very patients who desperately need a medical home require care the most, where will they go? To the already overloaded emergency department (ED) to receive fragmented care. The same ED bound by Emergency Medical Treatment and Active Labor Act (EMTALA) laws to provide a screening exam or face penalties. Then, when the visit is judged retrospectively to be “nonemergent,” the ED is reimbursed a nonsustainable rate. This is killing rural hospitals. But I get the impression that “fly-over” country doesn’t matter much to the powers that be. This “new normal” looks oddly abnormal to me.

Ish Stevens, M.D.

Ashland Children’s Clinic

Ashland, Ky.

As a primary care pediatrician, I am often on the front line of mental health care. Because child psychiatric referral services are sparse and overloaded, I often have to initiate counseling for anxiety in many of my patients. One thing that I have learned is that you can help someone with anxiety in a tremendous way by getting them to recognize a simple fact: It is counterproductive to worry about things that we cannot change. We need to acknowledge the things that we can change, the things that we have control over, and recognize that we cannot control everything. This simple truth can lift a tremendous weight.

The “new normal” for physicians entails that our livelihood will be increasingly based on things that we cannot control, thus increasing the anxiety level of an already frazzled profession. I am an advocate for complex case management: I think that it is wasteful to not coordinate resources in the care of a complicated patient. The problem is that, as pediatricians, the vast majority of the patients we treat do not have multiple chronic illnesses and do not fit a paradigm of complex case management. They do, however, have some pretty “nonalgorithmic” things happen to them that do not fit seamlessly into a treatment paradigm. As a primary care pediatrician in Eastern Kentucky, I have many patients whose parents prenatally chose to expose their developing infant to harmful substances and who postnatally continue to make unhealthy choices, despite caring and compassionate counseling.

This concern extends to physicians who take care of older patients who will not quit smoking or refuse to take prescribed medications regularly, etc. At some point, we as a society must acknowledge that there are consequences for our actions. However, we seem to want the freedom to make whatever choices we want and to have someone else bear the burden of the consequences.

Imagine that your local service station was contracted on a “capitated” basis to provide for your vehicle service needs. The station takes great care of your vehicle (and has extended service hours to “accommodate your busy schedule”), but you choose to fill the gas tank with dirty creek water and to randomly shift into reverse while cruising along. Is it the station’s “global package” responsibility to fund and staff an educational team to train you how to take proper care of your vehicle? Or should you bear at least a modicum of responsibility for your irresponsible behavior? In what I can survey, there is no mention of personal responsibility in the “new normal,” where everything is someone else’s fault. Our motto should not be “the patient is always right,” but instead should be “we will always do what is right for the patient.” This can lead to some uncomfortable discussions, that even though artfully and thoughtfully delivered by an “actively listening” physician some patients will not find to their liking and respond with negative “customer satisfaction” surveys.

Another concern with “rewarding” physicians for having “healthy” patients is that many physicians will not want to take care of really sick patients because these cases will “hurt their numbers.” So when the very patients who desperately need a medical home require care the most, where will they go? To the already overloaded emergency department (ED) to receive fragmented care. The same ED bound by Emergency Medical Treatment and Active Labor Act (EMTALA) laws to provide a screening exam or face penalties. Then, when the visit is judged retrospectively to be “nonemergent,” the ED is reimbursed a nonsustainable rate. This is killing rural hospitals. But I get the impression that “fly-over” country doesn’t matter much to the powers that be. This “new normal” looks oddly abnormal to me.

Ish Stevens, M.D.

Ashland Children’s Clinic

Ashland, Ky.

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Sticks and stones: Navigating patient satisfaction scores

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There is an old saying, “Sticks and stones may break my bones, but words will never hurt me.” When it comes to our patients’ impressions of us, nothing could be farther from the truth. As a matter of fact, their words, expressed in post-discharge patient satisfaction surveys, can play a tremendous role in the financial stability of our hospitals.

Throughout the years, hospitals have employed a wide variety of methods to evaluate their patients’ experiences, if only to improve their service and strengthen their brand. The Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) initiative has taken patient satisfaction to a new level by creating the first national, standardized survey tool to measure patients’ perspectives of the care they received while hospitalized. In addition, HCAHPS was designed to provide objective, meaningful comparisons of hospitals, and these comparisons are publicly reported, which increases transparency of the quality of care provided to hospitalized patients.

The survey is administered between 48 hours and 6 weeks post discharge to a random sample of adult patients by mail, telephone, mail and telephone, or Interactive Voice Response (IVR). Discharged patients are asked 27 questions about their recent hospitalization including communication with doctors and nurses, pain management, discharge information, communication about medication, overall hospital rating, and whether they would recommend the hospital to others.

Four times per year, the Centers for Medicaid & Medicare Services publishes HCAHPS scores of participating hospitals on the Hospital Compare website (www.hospitalcompare.hhs.gov), though the survey is not restricted to Medicare patients. Patients can pick and choose which hospitals they like, and which ones they would avoid like the plague.

Of course, it’s not realistic to think that we are going to please all of our patients all of the time, but this initiative does have the potential to create a new sense of accountability, as well as competitiveness for hospital systems and providers alike. No one wants to be at the bottom of the pack.

So, how do we increase our scores? Many models and companies claim to help improve patient satisfaction. Just do an Internet search. Keep in mind, what works well for one group may be ineffective for another.

For instance, 5-minute per patient multidisciplinary bedside rounding – including the provider, nurse, pharmacist, and case manager – may be easy to implement and skyrocket patient satisfaction in some institutions. In others, getting appropriate staffing may be prohibitive. Regardless of the approach that may be right for your group, it is important to keep in mind that the tide of health care is ever changing. Patients are demanding, and receiving, a bigger role in their health care. We all want to be in the forefront, not at the tail end, of that tide.

Dr. Hester is a hospitalist at Baltimore-Washington Medical Center in Glen Burnie, Md. She is the creator of the Patient Whiz, a patient-engagement app for iOS. Reach her at healthsavvy@aol.com.

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There is an old saying, “Sticks and stones may break my bones, but words will never hurt me.” When it comes to our patients’ impressions of us, nothing could be farther from the truth. As a matter of fact, their words, expressed in post-discharge patient satisfaction surveys, can play a tremendous role in the financial stability of our hospitals.

Throughout the years, hospitals have employed a wide variety of methods to evaluate their patients’ experiences, if only to improve their service and strengthen their brand. The Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) initiative has taken patient satisfaction to a new level by creating the first national, standardized survey tool to measure patients’ perspectives of the care they received while hospitalized. In addition, HCAHPS was designed to provide objective, meaningful comparisons of hospitals, and these comparisons are publicly reported, which increases transparency of the quality of care provided to hospitalized patients.

The survey is administered between 48 hours and 6 weeks post discharge to a random sample of adult patients by mail, telephone, mail and telephone, or Interactive Voice Response (IVR). Discharged patients are asked 27 questions about their recent hospitalization including communication with doctors and nurses, pain management, discharge information, communication about medication, overall hospital rating, and whether they would recommend the hospital to others.

Four times per year, the Centers for Medicaid & Medicare Services publishes HCAHPS scores of participating hospitals on the Hospital Compare website (www.hospitalcompare.hhs.gov), though the survey is not restricted to Medicare patients. Patients can pick and choose which hospitals they like, and which ones they would avoid like the plague.

Of course, it’s not realistic to think that we are going to please all of our patients all of the time, but this initiative does have the potential to create a new sense of accountability, as well as competitiveness for hospital systems and providers alike. No one wants to be at the bottom of the pack.

So, how do we increase our scores? Many models and companies claim to help improve patient satisfaction. Just do an Internet search. Keep in mind, what works well for one group may be ineffective for another.

For instance, 5-minute per patient multidisciplinary bedside rounding – including the provider, nurse, pharmacist, and case manager – may be easy to implement and skyrocket patient satisfaction in some institutions. In others, getting appropriate staffing may be prohibitive. Regardless of the approach that may be right for your group, it is important to keep in mind that the tide of health care is ever changing. Patients are demanding, and receiving, a bigger role in their health care. We all want to be in the forefront, not at the tail end, of that tide.

Dr. Hester is a hospitalist at Baltimore-Washington Medical Center in Glen Burnie, Md. She is the creator of the Patient Whiz, a patient-engagement app for iOS. Reach her at healthsavvy@aol.com.

There is an old saying, “Sticks and stones may break my bones, but words will never hurt me.” When it comes to our patients’ impressions of us, nothing could be farther from the truth. As a matter of fact, their words, expressed in post-discharge patient satisfaction surveys, can play a tremendous role in the financial stability of our hospitals.

Throughout the years, hospitals have employed a wide variety of methods to evaluate their patients’ experiences, if only to improve their service and strengthen their brand. The Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) initiative has taken patient satisfaction to a new level by creating the first national, standardized survey tool to measure patients’ perspectives of the care they received while hospitalized. In addition, HCAHPS was designed to provide objective, meaningful comparisons of hospitals, and these comparisons are publicly reported, which increases transparency of the quality of care provided to hospitalized patients.

The survey is administered between 48 hours and 6 weeks post discharge to a random sample of adult patients by mail, telephone, mail and telephone, or Interactive Voice Response (IVR). Discharged patients are asked 27 questions about their recent hospitalization including communication with doctors and nurses, pain management, discharge information, communication about medication, overall hospital rating, and whether they would recommend the hospital to others.

Four times per year, the Centers for Medicaid & Medicare Services publishes HCAHPS scores of participating hospitals on the Hospital Compare website (www.hospitalcompare.hhs.gov), though the survey is not restricted to Medicare patients. Patients can pick and choose which hospitals they like, and which ones they would avoid like the plague.

Of course, it’s not realistic to think that we are going to please all of our patients all of the time, but this initiative does have the potential to create a new sense of accountability, as well as competitiveness for hospital systems and providers alike. No one wants to be at the bottom of the pack.

So, how do we increase our scores? Many models and companies claim to help improve patient satisfaction. Just do an Internet search. Keep in mind, what works well for one group may be ineffective for another.

For instance, 5-minute per patient multidisciplinary bedside rounding – including the provider, nurse, pharmacist, and case manager – may be easy to implement and skyrocket patient satisfaction in some institutions. In others, getting appropriate staffing may be prohibitive. Regardless of the approach that may be right for your group, it is important to keep in mind that the tide of health care is ever changing. Patients are demanding, and receiving, a bigger role in their health care. We all want to be in the forefront, not at the tail end, of that tide.

Dr. Hester is a hospitalist at Baltimore-Washington Medical Center in Glen Burnie, Md. She is the creator of the Patient Whiz, a patient-engagement app for iOS. Reach her at healthsavvy@aol.com.

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Treating Acne During Pregnancy and Lactation

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Acne during pregnancy and lactation is common and poses a considerable treatment challenge for dermatologists. It is a disease that often is trivialized, viewed by the ill informed as cosmetic in nature. Combined with fetal and neonatal health concerns plus a healthy dose of medicolegal overlay, treatment of acne in this patient population may be complicated.

Pregnant and lactating women have been summarily orphaned from advances in drug therapy. Due to, in no small part, the pervasive litigious atmosphere surrounding birth defects in pregnancy, many health care providers have defaulted to avoiding all medications in this patient population to be “on the safe side,” and many have convinced pregnant women that taking medication to relieve pain and discomfort while pregnant is selfish and vain, especially where acne is concerned. However, erring on the safe side is not always safe. Drug avoidance can lead to increased physical and psychiatric morbidity.

Numerous studies have shown that acne is not trivial or inconsequential and may even be associated with suicidal ideations.1,2 In one study, female gender and acne were both jointly and independently associated with the risk for major depression and suicide.3 The traditional notion that pregnancy is a time of joy and emotional well-being is not supported by data. There is a marked increase of mood instability during pregnancy. According to the American Psychological Association, the incidence of true clinical postpartum depression in the United States is 1 in 7 pregnancies but is likely much higher, as it often remains undiagnosed.4 These women may consider suicide and may even harm their children. Therefore, “first, do no harm” might indeed involve aggressive therapy in this patient population; at the very least, it warrants a thorough consideration of the risks and benefits rather than a knee-jerk “wait until you stop breastfeeding” default. Without adequate knowledge of true drug risks and with the stakes so high, we find ourselves in medicolegal quicksand. As clinicians, we understand the concept of weighing risks and benefits, but the balance of the scale cannot be determined when no evidence exists regarding the relative weight of the risk side.

Most drug risks in pregnancy are noted after market approval and are obtained from published case reports and retrospective birth defect registries. Reported problems likely represent a small fraction of actual cases. The absence of direct information regarding drug use during pregnancy is exacerbated by the knowledge that there are large gender differences in drug pharmacokinetics. This dichotomy would be expected to be especially pronounced between men and pregnant women in whom drug absorption, distribution, and elimination are all notably altered. A poorly publicized aberration in the drug approval process is that gender information is not required from generic medication bioequivalence studies. Although studies for drugs indicated for both sexes need to include male and female participants, resulting data showing gender differences are not required to be disclosed, which means that it is theoretically possible for a generic drug to be approved based on results in men only.

The pregnancy categories for drugs (A, B, C, D, and X), which were initially defined in 1979, have been our only aid in risk assessment but have little clinical relevance beyond defining the level of medicolegal risk. Furthermore, these drug categories are poised to disappear before the publication of this editorial, as new guidelines for labeling human prescription drugs are mandated to begin on June 30, 2015.5 Although guaranteed to be confusing at first, it seems the new labeling guidelines will be much more helpful for clinicians. One of the most important changes is the inclusion of the following statement in pregnancy and lactation subsections on drug labels: “All pregnancies have a background risk of birth defect, loss, or other adverse outcome regardless of drug exposure. The fetal risk summary below describes (name of drug)’s potential to increase the risk of developmental abnormalities above the background risk.”5 In the absence of concerning human data, efforts will be made to put positive animal data into perspective. In the absence of systemic exposure the label will state: “(Name of drug) is not absorbed systemically from (part of body) and cannot be detected in the blood. Maternal use is not expected to result in fetal exposure to the drug.”5 This final rule includes virtually all topical acne products, including topical retinoids.

As weak as the evidence-based risk information is for drugs in pregnancy, it is worse for lactation. It is a commonly mistaken belief among practitioners that the safety, or lack thereof, of medications during pregnancy indicates safety during lactation. In actuality, decisions should instead be based on safety data on the drug during the neonatal period. Levels of neonatal drug exposure through breast milk is 5- to 10-fold less than fetal exposure in utero.6 Therefore, it generally is safer for women to take drugs during lactation than during pregnancy. For the most part, medications enter the breast milk by passive diffusion from the maternal bloodstream. Several hours after a medication is taken, maternal blood levels fall and drug from the breast milk flows back along the concentration gradient into the maternal circulation. Therefore, safety is maximized by administering maternal medications immediately after the last feed and just prior to the longest sleep period of the child, usually at night.

 

 

In the lactation section of the new labeling guidelines ruling, the verbiage is completely different and highly clinically relevant. If the data demonstrate that a drug does not affect the quantity and/or quality of human breast milk, the product label must state: “The use of (name of drug) is compatible with breastfeeding.”5 If the drug is not systemically absorbed, the label will state simply and clearly, “Breastfeeding is not expected to result in fetal exposure to the drug.” Therefore, if these labeling guidelines are followed, it appears that all topical acne medications will be interpreted as safe during lactation under the new guidelines.

Dermatologists have taken an oath to “first, do no harm,” but in the case of acne in pregnancy and especially in lactation, we may need to treat aggressively and push the envelope beyond our current category B medications. Erring on the side of caution may be the wrong approach, especially in lactation where psychological consequences are high and neonatal exposure is minimal. The new US Food and Drug Administration guidelines should be helpful in the process of risk assessment and aid us in discussing rational, thoughtful, practical approaches with our patients.

References

1. Halvorsen J, Stern R, Dalgard F, et al. Suicidal ideation, mental health problems and social impairment are increased in adolescents with acne: a population-based study. J Invest Dermatol. 2001;13:363-370.

2. Ramrakha S, Fergusson D, Horwood L, et al. Cumulative health consequences of acne: 23-year follow-up in a general population birth cohort study [published online ahead of print March 27, 2015]. Br J Dermatol. doi:10.1111/bjd.13786.

3. Yang YC, Tu HP, Hong CH, et al. Female gender and acne disease are jointly and independently associated with the risk of major depression and suicide: a national population-based study [published online ahead of print February 11, 2014]. Biomed Res Int. 2014;2014:504279.

4. Postpartum depression. American Psychological Association Web site. http://www.apa.org/pi/women/programs/depression/postpartum.aspx. Accessed June 20, 2015.

5. Content and format of labeling for human prescription drugs and biologics; requirements for pregnancy and lactation labeling. Fed Regist. 2004;79(233):72064-72103. To be codified at 21 CFR §201.

6. Wright-Hale T, Rowe HE, eds. Medications and Mother’s Milk. 3rd ed. Plano, TX: Hale Publishing; 2008.

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Hilary E. Baldwin, MD

From the Acne Treatment and Research Center, Morristown, New Jersey, and the Department of Clinical Dermatology, State University of New York Downstate Medical Center, Brooklyn.

The author reports no conflict of interest.

Correspondence: Hilary E. Baldwin, MD, 435 South St,  Morristown, NJ 07960 (hbaldwin@acnetrc.com).

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Hilary E. Baldwin, MD

From the Acne Treatment and Research Center, Morristown, New Jersey, and the Department of Clinical Dermatology, State University of New York Downstate Medical Center, Brooklyn.

The author reports no conflict of interest.

Correspondence: Hilary E. Baldwin, MD, 435 South St,  Morristown, NJ 07960 (hbaldwin@acnetrc.com).

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Hilary E. Baldwin, MD

From the Acne Treatment and Research Center, Morristown, New Jersey, and the Department of Clinical Dermatology, State University of New York Downstate Medical Center, Brooklyn.

The author reports no conflict of interest.

Correspondence: Hilary E. Baldwin, MD, 435 South St,  Morristown, NJ 07960 (hbaldwin@acnetrc.com).

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Related Articles

Acne during pregnancy and lactation is common and poses a considerable treatment challenge for dermatologists. It is a disease that often is trivialized, viewed by the ill informed as cosmetic in nature. Combined with fetal and neonatal health concerns plus a healthy dose of medicolegal overlay, treatment of acne in this patient population may be complicated.

Pregnant and lactating women have been summarily orphaned from advances in drug therapy. Due to, in no small part, the pervasive litigious atmosphere surrounding birth defects in pregnancy, many health care providers have defaulted to avoiding all medications in this patient population to be “on the safe side,” and many have convinced pregnant women that taking medication to relieve pain and discomfort while pregnant is selfish and vain, especially where acne is concerned. However, erring on the safe side is not always safe. Drug avoidance can lead to increased physical and psychiatric morbidity.

Numerous studies have shown that acne is not trivial or inconsequential and may even be associated with suicidal ideations.1,2 In one study, female gender and acne were both jointly and independently associated with the risk for major depression and suicide.3 The traditional notion that pregnancy is a time of joy and emotional well-being is not supported by data. There is a marked increase of mood instability during pregnancy. According to the American Psychological Association, the incidence of true clinical postpartum depression in the United States is 1 in 7 pregnancies but is likely much higher, as it often remains undiagnosed.4 These women may consider suicide and may even harm their children. Therefore, “first, do no harm” might indeed involve aggressive therapy in this patient population; at the very least, it warrants a thorough consideration of the risks and benefits rather than a knee-jerk “wait until you stop breastfeeding” default. Without adequate knowledge of true drug risks and with the stakes so high, we find ourselves in medicolegal quicksand. As clinicians, we understand the concept of weighing risks and benefits, but the balance of the scale cannot be determined when no evidence exists regarding the relative weight of the risk side.

Most drug risks in pregnancy are noted after market approval and are obtained from published case reports and retrospective birth defect registries. Reported problems likely represent a small fraction of actual cases. The absence of direct information regarding drug use during pregnancy is exacerbated by the knowledge that there are large gender differences in drug pharmacokinetics. This dichotomy would be expected to be especially pronounced between men and pregnant women in whom drug absorption, distribution, and elimination are all notably altered. A poorly publicized aberration in the drug approval process is that gender information is not required from generic medication bioequivalence studies. Although studies for drugs indicated for both sexes need to include male and female participants, resulting data showing gender differences are not required to be disclosed, which means that it is theoretically possible for a generic drug to be approved based on results in men only.

The pregnancy categories for drugs (A, B, C, D, and X), which were initially defined in 1979, have been our only aid in risk assessment but have little clinical relevance beyond defining the level of medicolegal risk. Furthermore, these drug categories are poised to disappear before the publication of this editorial, as new guidelines for labeling human prescription drugs are mandated to begin on June 30, 2015.5 Although guaranteed to be confusing at first, it seems the new labeling guidelines will be much more helpful for clinicians. One of the most important changes is the inclusion of the following statement in pregnancy and lactation subsections on drug labels: “All pregnancies have a background risk of birth defect, loss, or other adverse outcome regardless of drug exposure. The fetal risk summary below describes (name of drug)’s potential to increase the risk of developmental abnormalities above the background risk.”5 In the absence of concerning human data, efforts will be made to put positive animal data into perspective. In the absence of systemic exposure the label will state: “(Name of drug) is not absorbed systemically from (part of body) and cannot be detected in the blood. Maternal use is not expected to result in fetal exposure to the drug.”5 This final rule includes virtually all topical acne products, including topical retinoids.

As weak as the evidence-based risk information is for drugs in pregnancy, it is worse for lactation. It is a commonly mistaken belief among practitioners that the safety, or lack thereof, of medications during pregnancy indicates safety during lactation. In actuality, decisions should instead be based on safety data on the drug during the neonatal period. Levels of neonatal drug exposure through breast milk is 5- to 10-fold less than fetal exposure in utero.6 Therefore, it generally is safer for women to take drugs during lactation than during pregnancy. For the most part, medications enter the breast milk by passive diffusion from the maternal bloodstream. Several hours after a medication is taken, maternal blood levels fall and drug from the breast milk flows back along the concentration gradient into the maternal circulation. Therefore, safety is maximized by administering maternal medications immediately after the last feed and just prior to the longest sleep period of the child, usually at night.

 

 

In the lactation section of the new labeling guidelines ruling, the verbiage is completely different and highly clinically relevant. If the data demonstrate that a drug does not affect the quantity and/or quality of human breast milk, the product label must state: “The use of (name of drug) is compatible with breastfeeding.”5 If the drug is not systemically absorbed, the label will state simply and clearly, “Breastfeeding is not expected to result in fetal exposure to the drug.” Therefore, if these labeling guidelines are followed, it appears that all topical acne medications will be interpreted as safe during lactation under the new guidelines.

Dermatologists have taken an oath to “first, do no harm,” but in the case of acne in pregnancy and especially in lactation, we may need to treat aggressively and push the envelope beyond our current category B medications. Erring on the side of caution may be the wrong approach, especially in lactation where psychological consequences are high and neonatal exposure is minimal. The new US Food and Drug Administration guidelines should be helpful in the process of risk assessment and aid us in discussing rational, thoughtful, practical approaches with our patients.

Acne during pregnancy and lactation is common and poses a considerable treatment challenge for dermatologists. It is a disease that often is trivialized, viewed by the ill informed as cosmetic in nature. Combined with fetal and neonatal health concerns plus a healthy dose of medicolegal overlay, treatment of acne in this patient population may be complicated.

Pregnant and lactating women have been summarily orphaned from advances in drug therapy. Due to, in no small part, the pervasive litigious atmosphere surrounding birth defects in pregnancy, many health care providers have defaulted to avoiding all medications in this patient population to be “on the safe side,” and many have convinced pregnant women that taking medication to relieve pain and discomfort while pregnant is selfish and vain, especially where acne is concerned. However, erring on the safe side is not always safe. Drug avoidance can lead to increased physical and psychiatric morbidity.

Numerous studies have shown that acne is not trivial or inconsequential and may even be associated with suicidal ideations.1,2 In one study, female gender and acne were both jointly and independently associated with the risk for major depression and suicide.3 The traditional notion that pregnancy is a time of joy and emotional well-being is not supported by data. There is a marked increase of mood instability during pregnancy. According to the American Psychological Association, the incidence of true clinical postpartum depression in the United States is 1 in 7 pregnancies but is likely much higher, as it often remains undiagnosed.4 These women may consider suicide and may even harm their children. Therefore, “first, do no harm” might indeed involve aggressive therapy in this patient population; at the very least, it warrants a thorough consideration of the risks and benefits rather than a knee-jerk “wait until you stop breastfeeding” default. Without adequate knowledge of true drug risks and with the stakes so high, we find ourselves in medicolegal quicksand. As clinicians, we understand the concept of weighing risks and benefits, but the balance of the scale cannot be determined when no evidence exists regarding the relative weight of the risk side.

Most drug risks in pregnancy are noted after market approval and are obtained from published case reports and retrospective birth defect registries. Reported problems likely represent a small fraction of actual cases. The absence of direct information regarding drug use during pregnancy is exacerbated by the knowledge that there are large gender differences in drug pharmacokinetics. This dichotomy would be expected to be especially pronounced between men and pregnant women in whom drug absorption, distribution, and elimination are all notably altered. A poorly publicized aberration in the drug approval process is that gender information is not required from generic medication bioequivalence studies. Although studies for drugs indicated for both sexes need to include male and female participants, resulting data showing gender differences are not required to be disclosed, which means that it is theoretically possible for a generic drug to be approved based on results in men only.

The pregnancy categories for drugs (A, B, C, D, and X), which were initially defined in 1979, have been our only aid in risk assessment but have little clinical relevance beyond defining the level of medicolegal risk. Furthermore, these drug categories are poised to disappear before the publication of this editorial, as new guidelines for labeling human prescription drugs are mandated to begin on June 30, 2015.5 Although guaranteed to be confusing at first, it seems the new labeling guidelines will be much more helpful for clinicians. One of the most important changes is the inclusion of the following statement in pregnancy and lactation subsections on drug labels: “All pregnancies have a background risk of birth defect, loss, or other adverse outcome regardless of drug exposure. The fetal risk summary below describes (name of drug)’s potential to increase the risk of developmental abnormalities above the background risk.”5 In the absence of concerning human data, efforts will be made to put positive animal data into perspective. In the absence of systemic exposure the label will state: “(Name of drug) is not absorbed systemically from (part of body) and cannot be detected in the blood. Maternal use is not expected to result in fetal exposure to the drug.”5 This final rule includes virtually all topical acne products, including topical retinoids.

As weak as the evidence-based risk information is for drugs in pregnancy, it is worse for lactation. It is a commonly mistaken belief among practitioners that the safety, or lack thereof, of medications during pregnancy indicates safety during lactation. In actuality, decisions should instead be based on safety data on the drug during the neonatal period. Levels of neonatal drug exposure through breast milk is 5- to 10-fold less than fetal exposure in utero.6 Therefore, it generally is safer for women to take drugs during lactation than during pregnancy. For the most part, medications enter the breast milk by passive diffusion from the maternal bloodstream. Several hours after a medication is taken, maternal blood levels fall and drug from the breast milk flows back along the concentration gradient into the maternal circulation. Therefore, safety is maximized by administering maternal medications immediately after the last feed and just prior to the longest sleep period of the child, usually at night.

 

 

In the lactation section of the new labeling guidelines ruling, the verbiage is completely different and highly clinically relevant. If the data demonstrate that a drug does not affect the quantity and/or quality of human breast milk, the product label must state: “The use of (name of drug) is compatible with breastfeeding.”5 If the drug is not systemically absorbed, the label will state simply and clearly, “Breastfeeding is not expected to result in fetal exposure to the drug.” Therefore, if these labeling guidelines are followed, it appears that all topical acne medications will be interpreted as safe during lactation under the new guidelines.

Dermatologists have taken an oath to “first, do no harm,” but in the case of acne in pregnancy and especially in lactation, we may need to treat aggressively and push the envelope beyond our current category B medications. Erring on the side of caution may be the wrong approach, especially in lactation where psychological consequences are high and neonatal exposure is minimal. The new US Food and Drug Administration guidelines should be helpful in the process of risk assessment and aid us in discussing rational, thoughtful, practical approaches with our patients.

References

1. Halvorsen J, Stern R, Dalgard F, et al. Suicidal ideation, mental health problems and social impairment are increased in adolescents with acne: a population-based study. J Invest Dermatol. 2001;13:363-370.

2. Ramrakha S, Fergusson D, Horwood L, et al. Cumulative health consequences of acne: 23-year follow-up in a general population birth cohort study [published online ahead of print March 27, 2015]. Br J Dermatol. doi:10.1111/bjd.13786.

3. Yang YC, Tu HP, Hong CH, et al. Female gender and acne disease are jointly and independently associated with the risk of major depression and suicide: a national population-based study [published online ahead of print February 11, 2014]. Biomed Res Int. 2014;2014:504279.

4. Postpartum depression. American Psychological Association Web site. http://www.apa.org/pi/women/programs/depression/postpartum.aspx. Accessed June 20, 2015.

5. Content and format of labeling for human prescription drugs and biologics; requirements for pregnancy and lactation labeling. Fed Regist. 2004;79(233):72064-72103. To be codified at 21 CFR §201.

6. Wright-Hale T, Rowe HE, eds. Medications and Mother’s Milk. 3rd ed. Plano, TX: Hale Publishing; 2008.

References

1. Halvorsen J, Stern R, Dalgard F, et al. Suicidal ideation, mental health problems and social impairment are increased in adolescents with acne: a population-based study. J Invest Dermatol. 2001;13:363-370.

2. Ramrakha S, Fergusson D, Horwood L, et al. Cumulative health consequences of acne: 23-year follow-up in a general population birth cohort study [published online ahead of print March 27, 2015]. Br J Dermatol. doi:10.1111/bjd.13786.

3. Yang YC, Tu HP, Hong CH, et al. Female gender and acne disease are jointly and independently associated with the risk of major depression and suicide: a national population-based study [published online ahead of print February 11, 2014]. Biomed Res Int. 2014;2014:504279.

4. Postpartum depression. American Psychological Association Web site. http://www.apa.org/pi/women/programs/depression/postpartum.aspx. Accessed June 20, 2015.

5. Content and format of labeling for human prescription drugs and biologics; requirements for pregnancy and lactation labeling. Fed Regist. 2004;79(233):72064-72103. To be codified at 21 CFR §201.

6. Wright-Hale T, Rowe HE, eds. Medications and Mother’s Milk. 3rd ed. Plano, TX: Hale Publishing; 2008.

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Myth of the Month: Why can’t I give my patient hydrochlorothiazide?

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A 56-year-old woman presents with hypertension. Her blood pressures have been about 160/100 mm Hg. Past medical history includes depression, GERD, and hypothyroidism, and the patient has an allergy to sulfamethoxazole (rash).

She receives a prescription for hydrochlorothiazide. The pharmacist calls later to report that the pharmacy did not fill the prescription because the patient has a sulfa allergy.

What would you recommend?

A. Call in a prescription for a calcium channel blocker.

B. Call in a prescription for an ACE inhibitor.

C. Call in a prescription for a beta-blocker.

D. Call and ask the pharmacist to fill the hydrochlorothiazide prescription.

I have received this call from pharmacies many times. The patients are usually very frustrated because they could not pick up their medications. Is this the right call from the pharmacist? Does the fact that the patient has a sulfa allergy make prescribing hydrochlorothiazide wrong?

Allergies to sulfonamide antibiotics occur in about 3% of patients who are prescribed the drugs. Sulfa-containing antibiotics contain a five- or six-member nitrogen-containing ring attached to the N1 nitrogen of the sulfonamide group and an arylamine group (H2N) at the N4 position of the sulfonamide group (Pharmacotherapy 2004;24:856-70). Sulfa-containing nonantibiotics – including thiazides and loop diuretics, as well as COX-2 inhibitors – do not contain these same features.

There has always been concern that there is a possibility of increased risk of drug reactions in patients who receive a sulfa nonantibiotic, and frequently prescriptions for these medicines are not filled by pharmacies without directly confirming the intent by speaking with the prescriber.

Brian Hemstreet, Pharm.D., and Robert Page II, Pharm.D., did a prospective, observational study of patients admitted to a hospital with a history of sulfa allergy (Pharmacotherapy 2006;26:551-7). A total of 94 patients were studied who had a reported sulfa allergy. Forty of these patients were taking a sulfonamide nonantibiotic at the time of admission (most commonly furosemide). Nine of the patients received a sulfonamide nonantibiotic during their hospitalization. None of the patients had a drug reaction, either while receiving a sulfonamide nonantibiotic in the hospital, or previously while receiving one as an outpatient.

Dr. Pilar Tornero and colleagues used patch testing and control oral challenge in patients with previous fixed drug eruptions to trimethoprim-sulfamethoxazole or an unknown sulfonamide (Contact Dermatitis 2004;51:57-62). All patients received low doses of oral sulfonamide antibiotics (trimethoprim-sulfamethoxazole, sulfadiazine, or sulfamethizole). All patients also received furosemide.

Every patient with previous known sulfa reaction had a positive oral challenge test when given sulfamethoxazole. There was cross reactivity with other sulfa antibiotics: Seven of 18 patients with prior sulfamethoxazole allergy reacted to oral challenge with sulfadiazine, and 4 of 9 patients with prior allergy with sulfamethoxazole reacted to challenge with sulfamethazine. All 28 patients in the study were challenged with furosemide (a sulfa nonantibiotic) with no allergic reactions.

Dr. Brian Strom and colleagues conducted a retrospective cohort study using general practice research database, looking at risk of allergic reactions within 30 days of receipt of a sulfonamide nonantibiotic (N. Engl. J. Med. 2003;349:1628-35).

Patients who had a history of prior hypersensitivity to a sulfonamide antibiotic were compared with those with no previous history of allergy. Analyses were also performed in patients with a prior penicillin allergy. A total of 969 patients who had an allergic reaction after a sulfonamide antibiotic were evaluated.

Of those patients, 9.1% had an allergic reaction after receiving a sulfonamide nonantibiotic. In those patients without a sulfa antibiotic allergy, only 1.6% had a reaction to a sulfa nonantibiotic. Interestingly, in patients with a prior history of penicillin reaction, 14.6% had an allergic reaction when receiving a sulfa nonantibiotic.

Patients with a history of sulfa allergy to a sulfa antibiotic are more likely to have a reaction to a sulfa nonantibiotic than are those without a previous allergy history. But this appears to be due to overall increased reactiveness and not a cross reactivity, because those with history of penicillin allergy had an even higher allergy rate to sulfa nonantibiotics than did patients with a prior sulfa allergy.

 

Dr. Paauw is professor of medicine in the division of general internal medicine at the University of Washington, Seattle, and he serves as third-year medical student clerkship director at the University of Washington. Contact Dr. Paauw at dpaauw@uw.edu.

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A 56-year-old woman presents with hypertension. Her blood pressures have been about 160/100 mm Hg. Past medical history includes depression, GERD, and hypothyroidism, and the patient has an allergy to sulfamethoxazole (rash).

She receives a prescription for hydrochlorothiazide. The pharmacist calls later to report that the pharmacy did not fill the prescription because the patient has a sulfa allergy.

What would you recommend?

A. Call in a prescription for a calcium channel blocker.

B. Call in a prescription for an ACE inhibitor.

C. Call in a prescription for a beta-blocker.

D. Call and ask the pharmacist to fill the hydrochlorothiazide prescription.

I have received this call from pharmacies many times. The patients are usually very frustrated because they could not pick up their medications. Is this the right call from the pharmacist? Does the fact that the patient has a sulfa allergy make prescribing hydrochlorothiazide wrong?

Allergies to sulfonamide antibiotics occur in about 3% of patients who are prescribed the drugs. Sulfa-containing antibiotics contain a five- or six-member nitrogen-containing ring attached to the N1 nitrogen of the sulfonamide group and an arylamine group (H2N) at the N4 position of the sulfonamide group (Pharmacotherapy 2004;24:856-70). Sulfa-containing nonantibiotics – including thiazides and loop diuretics, as well as COX-2 inhibitors – do not contain these same features.

There has always been concern that there is a possibility of increased risk of drug reactions in patients who receive a sulfa nonantibiotic, and frequently prescriptions for these medicines are not filled by pharmacies without directly confirming the intent by speaking with the prescriber.

Brian Hemstreet, Pharm.D., and Robert Page II, Pharm.D., did a prospective, observational study of patients admitted to a hospital with a history of sulfa allergy (Pharmacotherapy 2006;26:551-7). A total of 94 patients were studied who had a reported sulfa allergy. Forty of these patients were taking a sulfonamide nonantibiotic at the time of admission (most commonly furosemide). Nine of the patients received a sulfonamide nonantibiotic during their hospitalization. None of the patients had a drug reaction, either while receiving a sulfonamide nonantibiotic in the hospital, or previously while receiving one as an outpatient.

Dr. Pilar Tornero and colleagues used patch testing and control oral challenge in patients with previous fixed drug eruptions to trimethoprim-sulfamethoxazole or an unknown sulfonamide (Contact Dermatitis 2004;51:57-62). All patients received low doses of oral sulfonamide antibiotics (trimethoprim-sulfamethoxazole, sulfadiazine, or sulfamethizole). All patients also received furosemide.

Every patient with previous known sulfa reaction had a positive oral challenge test when given sulfamethoxazole. There was cross reactivity with other sulfa antibiotics: Seven of 18 patients with prior sulfamethoxazole allergy reacted to oral challenge with sulfadiazine, and 4 of 9 patients with prior allergy with sulfamethoxazole reacted to challenge with sulfamethazine. All 28 patients in the study were challenged with furosemide (a sulfa nonantibiotic) with no allergic reactions.

Dr. Brian Strom and colleagues conducted a retrospective cohort study using general practice research database, looking at risk of allergic reactions within 30 days of receipt of a sulfonamide nonantibiotic (N. Engl. J. Med. 2003;349:1628-35).

Patients who had a history of prior hypersensitivity to a sulfonamide antibiotic were compared with those with no previous history of allergy. Analyses were also performed in patients with a prior penicillin allergy. A total of 969 patients who had an allergic reaction after a sulfonamide antibiotic were evaluated.

Of those patients, 9.1% had an allergic reaction after receiving a sulfonamide nonantibiotic. In those patients without a sulfa antibiotic allergy, only 1.6% had a reaction to a sulfa nonantibiotic. Interestingly, in patients with a prior history of penicillin reaction, 14.6% had an allergic reaction when receiving a sulfa nonantibiotic.

Patients with a history of sulfa allergy to a sulfa antibiotic are more likely to have a reaction to a sulfa nonantibiotic than are those without a previous allergy history. But this appears to be due to overall increased reactiveness and not a cross reactivity, because those with history of penicillin allergy had an even higher allergy rate to sulfa nonantibiotics than did patients with a prior sulfa allergy.

 

Dr. Paauw is professor of medicine in the division of general internal medicine at the University of Washington, Seattle, and he serves as third-year medical student clerkship director at the University of Washington. Contact Dr. Paauw at dpaauw@uw.edu.

A 56-year-old woman presents with hypertension. Her blood pressures have been about 160/100 mm Hg. Past medical history includes depression, GERD, and hypothyroidism, and the patient has an allergy to sulfamethoxazole (rash).

She receives a prescription for hydrochlorothiazide. The pharmacist calls later to report that the pharmacy did not fill the prescription because the patient has a sulfa allergy.

What would you recommend?

A. Call in a prescription for a calcium channel blocker.

B. Call in a prescription for an ACE inhibitor.

C. Call in a prescription for a beta-blocker.

D. Call and ask the pharmacist to fill the hydrochlorothiazide prescription.

I have received this call from pharmacies many times. The patients are usually very frustrated because they could not pick up their medications. Is this the right call from the pharmacist? Does the fact that the patient has a sulfa allergy make prescribing hydrochlorothiazide wrong?

Allergies to sulfonamide antibiotics occur in about 3% of patients who are prescribed the drugs. Sulfa-containing antibiotics contain a five- or six-member nitrogen-containing ring attached to the N1 nitrogen of the sulfonamide group and an arylamine group (H2N) at the N4 position of the sulfonamide group (Pharmacotherapy 2004;24:856-70). Sulfa-containing nonantibiotics – including thiazides and loop diuretics, as well as COX-2 inhibitors – do not contain these same features.

There has always been concern that there is a possibility of increased risk of drug reactions in patients who receive a sulfa nonantibiotic, and frequently prescriptions for these medicines are not filled by pharmacies without directly confirming the intent by speaking with the prescriber.

Brian Hemstreet, Pharm.D., and Robert Page II, Pharm.D., did a prospective, observational study of patients admitted to a hospital with a history of sulfa allergy (Pharmacotherapy 2006;26:551-7). A total of 94 patients were studied who had a reported sulfa allergy. Forty of these patients were taking a sulfonamide nonantibiotic at the time of admission (most commonly furosemide). Nine of the patients received a sulfonamide nonantibiotic during their hospitalization. None of the patients had a drug reaction, either while receiving a sulfonamide nonantibiotic in the hospital, or previously while receiving one as an outpatient.

Dr. Pilar Tornero and colleagues used patch testing and control oral challenge in patients with previous fixed drug eruptions to trimethoprim-sulfamethoxazole or an unknown sulfonamide (Contact Dermatitis 2004;51:57-62). All patients received low doses of oral sulfonamide antibiotics (trimethoprim-sulfamethoxazole, sulfadiazine, or sulfamethizole). All patients also received furosemide.

Every patient with previous known sulfa reaction had a positive oral challenge test when given sulfamethoxazole. There was cross reactivity with other sulfa antibiotics: Seven of 18 patients with prior sulfamethoxazole allergy reacted to oral challenge with sulfadiazine, and 4 of 9 patients with prior allergy with sulfamethoxazole reacted to challenge with sulfamethazine. All 28 patients in the study were challenged with furosemide (a sulfa nonantibiotic) with no allergic reactions.

Dr. Brian Strom and colleagues conducted a retrospective cohort study using general practice research database, looking at risk of allergic reactions within 30 days of receipt of a sulfonamide nonantibiotic (N. Engl. J. Med. 2003;349:1628-35).

Patients who had a history of prior hypersensitivity to a sulfonamide antibiotic were compared with those with no previous history of allergy. Analyses were also performed in patients with a prior penicillin allergy. A total of 969 patients who had an allergic reaction after a sulfonamide antibiotic were evaluated.

Of those patients, 9.1% had an allergic reaction after receiving a sulfonamide nonantibiotic. In those patients without a sulfa antibiotic allergy, only 1.6% had a reaction to a sulfa nonantibiotic. Interestingly, in patients with a prior history of penicillin reaction, 14.6% had an allergic reaction when receiving a sulfa nonantibiotic.

Patients with a history of sulfa allergy to a sulfa antibiotic are more likely to have a reaction to a sulfa nonantibiotic than are those without a previous allergy history. But this appears to be due to overall increased reactiveness and not a cross reactivity, because those with history of penicillin allergy had an even higher allergy rate to sulfa nonantibiotics than did patients with a prior sulfa allergy.

 

Dr. Paauw is professor of medicine in the division of general internal medicine at the University of Washington, Seattle, and he serves as third-year medical student clerkship director at the University of Washington. Contact Dr. Paauw at dpaauw@uw.edu.

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Tired knees

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Last week, one of my patients presented with a BMI of 49 and two canes. Knee x-ray shows marked medial compartment narrowing bilaterally. We will inject her knees with steroids, but this will be temporary.

As the obesity epidemic continues to rage, native joints are rapidly being replaced with metal ones. Our pitiful homegrown joints were not designed to carry all this human weight. Joint forces in the hip and knee have been estimated to be 3 times body weight when walking on level ground and 6-10 times body weight when stooping or bending. Combine this with all the ‘screen time’ (average 8 hours a day for U.S. adults) and all the trips to the bathroom from the poorly controlled diabetes, and we are set up for needing a lot more orthopedic surgeons.

Dr. Jon O. Ebbert

So should we push for surgery?

I am reluctant to immediately and eagerly pursue surgery based upon data from Ward et al. elucidating the increased risk for complications after joint surgery among patients with a BMI > 40 (J.Arthroplasty. 2015 Jun 3. pii: S0883-5403(15)00474-X. doi: 10.1016/j.arth.2015.03.045. [Epub ahead of print]). Data from the bariatric literature suggest that the risk of complications following joint replacement is lower if bariatric surgery is performed first. Weight loss as we look toward joint replacement is a good idea for both our orthopedic colleagues and our patients.

So we will work on weight loss first

In patients with osteoarthritis, a moderate amount of weight loss can significantly improve knee function. The short term efficacy of weight loss is comparable to joint replacement. But clinicians need to be wary of the “pain-exercise block”: patients telling us they cannot lose weight because the pain prevents them from exercising. I tell my patients that weight loss and weight maintenance can be managed effectively through dietary modification and that they do not have to run a marathon, they just need to walk if they can. But patients do not always want to hear this. Caloric restriction is psychologically painful for many. I remind them that 30 minutes of exercise can be undone in 30 seconds with a bar of chocolate, so we need to skip the chocolate bar if we do light exercise or forgo exercise altogether. Exercise is important for a million other reasons, but many of our patients can’t engage, especially when presenting with gait assist devices.

My patient and I started the discussion of bariatric surgery. In the meantime, we are going to try a trial of lorcaserin and hope the knees hold out. We are likely going to need more steroids.

Dr. Ebbert is professor of medicine, a general internist at the Mayo Clinic in Rochester, Minn., and a diplomate of the American Board of Addiction Medicine. The opinions expressed are those of the author and do not necessarily represent the views and opinions of the Mayo Clinic. The opinions expressed in this article should not be used to diagnose or treat any medical condition nor should they be used as a substitute for medical advice from a qualified, board-certified practicing clinician. Dr. Ebbert has no relevant financial disclosures about this article. Follow him on Twitter: @jonebbert.

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Last week, one of my patients presented with a BMI of 49 and two canes. Knee x-ray shows marked medial compartment narrowing bilaterally. We will inject her knees with steroids, but this will be temporary.

As the obesity epidemic continues to rage, native joints are rapidly being replaced with metal ones. Our pitiful homegrown joints were not designed to carry all this human weight. Joint forces in the hip and knee have been estimated to be 3 times body weight when walking on level ground and 6-10 times body weight when stooping or bending. Combine this with all the ‘screen time’ (average 8 hours a day for U.S. adults) and all the trips to the bathroom from the poorly controlled diabetes, and we are set up for needing a lot more orthopedic surgeons.

Dr. Jon O. Ebbert

So should we push for surgery?

I am reluctant to immediately and eagerly pursue surgery based upon data from Ward et al. elucidating the increased risk for complications after joint surgery among patients with a BMI > 40 (J.Arthroplasty. 2015 Jun 3. pii: S0883-5403(15)00474-X. doi: 10.1016/j.arth.2015.03.045. [Epub ahead of print]). Data from the bariatric literature suggest that the risk of complications following joint replacement is lower if bariatric surgery is performed first. Weight loss as we look toward joint replacement is a good idea for both our orthopedic colleagues and our patients.

So we will work on weight loss first

In patients with osteoarthritis, a moderate amount of weight loss can significantly improve knee function. The short term efficacy of weight loss is comparable to joint replacement. But clinicians need to be wary of the “pain-exercise block”: patients telling us they cannot lose weight because the pain prevents them from exercising. I tell my patients that weight loss and weight maintenance can be managed effectively through dietary modification and that they do not have to run a marathon, they just need to walk if they can. But patients do not always want to hear this. Caloric restriction is psychologically painful for many. I remind them that 30 minutes of exercise can be undone in 30 seconds with a bar of chocolate, so we need to skip the chocolate bar if we do light exercise or forgo exercise altogether. Exercise is important for a million other reasons, but many of our patients can’t engage, especially when presenting with gait assist devices.

My patient and I started the discussion of bariatric surgery. In the meantime, we are going to try a trial of lorcaserin and hope the knees hold out. We are likely going to need more steroids.

Dr. Ebbert is professor of medicine, a general internist at the Mayo Clinic in Rochester, Minn., and a diplomate of the American Board of Addiction Medicine. The opinions expressed are those of the author and do not necessarily represent the views and opinions of the Mayo Clinic. The opinions expressed in this article should not be used to diagnose or treat any medical condition nor should they be used as a substitute for medical advice from a qualified, board-certified practicing clinician. Dr. Ebbert has no relevant financial disclosures about this article. Follow him on Twitter: @jonebbert.

Last week, one of my patients presented with a BMI of 49 and two canes. Knee x-ray shows marked medial compartment narrowing bilaterally. We will inject her knees with steroids, but this will be temporary.

As the obesity epidemic continues to rage, native joints are rapidly being replaced with metal ones. Our pitiful homegrown joints were not designed to carry all this human weight. Joint forces in the hip and knee have been estimated to be 3 times body weight when walking on level ground and 6-10 times body weight when stooping or bending. Combine this with all the ‘screen time’ (average 8 hours a day for U.S. adults) and all the trips to the bathroom from the poorly controlled diabetes, and we are set up for needing a lot more orthopedic surgeons.

Dr. Jon O. Ebbert

So should we push for surgery?

I am reluctant to immediately and eagerly pursue surgery based upon data from Ward et al. elucidating the increased risk for complications after joint surgery among patients with a BMI > 40 (J.Arthroplasty. 2015 Jun 3. pii: S0883-5403(15)00474-X. doi: 10.1016/j.arth.2015.03.045. [Epub ahead of print]). Data from the bariatric literature suggest that the risk of complications following joint replacement is lower if bariatric surgery is performed first. Weight loss as we look toward joint replacement is a good idea for both our orthopedic colleagues and our patients.

So we will work on weight loss first

In patients with osteoarthritis, a moderate amount of weight loss can significantly improve knee function. The short term efficacy of weight loss is comparable to joint replacement. But clinicians need to be wary of the “pain-exercise block”: patients telling us they cannot lose weight because the pain prevents them from exercising. I tell my patients that weight loss and weight maintenance can be managed effectively through dietary modification and that they do not have to run a marathon, they just need to walk if they can. But patients do not always want to hear this. Caloric restriction is psychologically painful for many. I remind them that 30 minutes of exercise can be undone in 30 seconds with a bar of chocolate, so we need to skip the chocolate bar if we do light exercise or forgo exercise altogether. Exercise is important for a million other reasons, but many of our patients can’t engage, especially when presenting with gait assist devices.

My patient and I started the discussion of bariatric surgery. In the meantime, we are going to try a trial of lorcaserin and hope the knees hold out. We are likely going to need more steroids.

Dr. Ebbert is professor of medicine, a general internist at the Mayo Clinic in Rochester, Minn., and a diplomate of the American Board of Addiction Medicine. The opinions expressed are those of the author and do not necessarily represent the views and opinions of the Mayo Clinic. The opinions expressed in this article should not be used to diagnose or treat any medical condition nor should they be used as a substitute for medical advice from a qualified, board-certified practicing clinician. Dr. Ebbert has no relevant financial disclosures about this article. Follow him on Twitter: @jonebbert.

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A serious catch-22 for doctors prescribing pain meds

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Recently, the West Virginia Supreme Court ruled that patients can sue doctors if they became addicted to a medication the doctors prescribed even if the patients have committed crimes, such as doctor shopping, to get there.

Apparently, no one can be held responsible for their own actions anymore.

-Oxford-/iStockphotos.com

This is a serious catch-22 for doctors. On the one hand, we have ethical considerations, and oaths, to help others and relieve suffering. Now, on the flip side, doing just that can open us to legal action.

I prescribe narcotics. I try to use them judiciously, and only in people for whom other options have failed or are contraindicated. I suspect most doctors are the same. Every drug has its risks and benefits, and we try to make a calculated decision for each patient. I ask for the patient’s input, too, since he or she is the one who’ll be taking it.

I also have to depend on patients’ honesty. Patients who sell drugs to others, take more than I’ve prescribed, or use other methods of getting them (doctor shopping, buying them off the street) are all committing serious offenses. The development of monitoring databases where I can check on such behaviors has helped me catch those who’ve abused the medications.

One person quoted in an article about the court decision said, “I lied to everybody. I would steal. I pawned my grandma’s wedding rings. I was breaking into houses, doing anything and everything to stay high.”

So, obviously, that was all the doctor’s fault. He was trying to help her, and apparently led her to commit theft and burglary. I suppose the next step in such insanity is that he could be charged as an accomplice in her crimes. After all, it’s not her fault that she decided to steal from others.

This opens up a gold mine. Crooks obtaining narcotics through illicit means can now sue the doctors who were originally trying to help them.

How will it affect me?

I’ll likely further decrease my writing for controlled pain meds. I really can’t give up my DEA number entirely, because I need it to write for several epilepsy medications. But the use of narcotics in my practice will decline. Other docs will probably do the same.

Sadly, this only hurts those who legitimately need pain relief. It will be harder for them to find doctors willing to prescribe narcotics, and even if they do, it’s possible those physicians won’t take their insurance.

Some will say my reaction to the ruling means I don’t care, which isn’t true. I do care. I signed up for this job to help people. But I also have a family to support and protect, and have to think of them, too.

Dr. Block has a solo neurology practice in Scottsdale, Ariz.

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Recently, the West Virginia Supreme Court ruled that patients can sue doctors if they became addicted to a medication the doctors prescribed even if the patients have committed crimes, such as doctor shopping, to get there.

Apparently, no one can be held responsible for their own actions anymore.

-Oxford-/iStockphotos.com

This is a serious catch-22 for doctors. On the one hand, we have ethical considerations, and oaths, to help others and relieve suffering. Now, on the flip side, doing just that can open us to legal action.

I prescribe narcotics. I try to use them judiciously, and only in people for whom other options have failed or are contraindicated. I suspect most doctors are the same. Every drug has its risks and benefits, and we try to make a calculated decision for each patient. I ask for the patient’s input, too, since he or she is the one who’ll be taking it.

I also have to depend on patients’ honesty. Patients who sell drugs to others, take more than I’ve prescribed, or use other methods of getting them (doctor shopping, buying them off the street) are all committing serious offenses. The development of monitoring databases where I can check on such behaviors has helped me catch those who’ve abused the medications.

One person quoted in an article about the court decision said, “I lied to everybody. I would steal. I pawned my grandma’s wedding rings. I was breaking into houses, doing anything and everything to stay high.”

So, obviously, that was all the doctor’s fault. He was trying to help her, and apparently led her to commit theft and burglary. I suppose the next step in such insanity is that he could be charged as an accomplice in her crimes. After all, it’s not her fault that she decided to steal from others.

This opens up a gold mine. Crooks obtaining narcotics through illicit means can now sue the doctors who were originally trying to help them.

How will it affect me?

I’ll likely further decrease my writing for controlled pain meds. I really can’t give up my DEA number entirely, because I need it to write for several epilepsy medications. But the use of narcotics in my practice will decline. Other docs will probably do the same.

Sadly, this only hurts those who legitimately need pain relief. It will be harder for them to find doctors willing to prescribe narcotics, and even if they do, it’s possible those physicians won’t take their insurance.

Some will say my reaction to the ruling means I don’t care, which isn’t true. I do care. I signed up for this job to help people. But I also have a family to support and protect, and have to think of them, too.

Dr. Block has a solo neurology practice in Scottsdale, Ariz.

Recently, the West Virginia Supreme Court ruled that patients can sue doctors if they became addicted to a medication the doctors prescribed even if the patients have committed crimes, such as doctor shopping, to get there.

Apparently, no one can be held responsible for their own actions anymore.

-Oxford-/iStockphotos.com

This is a serious catch-22 for doctors. On the one hand, we have ethical considerations, and oaths, to help others and relieve suffering. Now, on the flip side, doing just that can open us to legal action.

I prescribe narcotics. I try to use them judiciously, and only in people for whom other options have failed or are contraindicated. I suspect most doctors are the same. Every drug has its risks and benefits, and we try to make a calculated decision for each patient. I ask for the patient’s input, too, since he or she is the one who’ll be taking it.

I also have to depend on patients’ honesty. Patients who sell drugs to others, take more than I’ve prescribed, or use other methods of getting them (doctor shopping, buying them off the street) are all committing serious offenses. The development of monitoring databases where I can check on such behaviors has helped me catch those who’ve abused the medications.

One person quoted in an article about the court decision said, “I lied to everybody. I would steal. I pawned my grandma’s wedding rings. I was breaking into houses, doing anything and everything to stay high.”

So, obviously, that was all the doctor’s fault. He was trying to help her, and apparently led her to commit theft and burglary. I suppose the next step in such insanity is that he could be charged as an accomplice in her crimes. After all, it’s not her fault that she decided to steal from others.

This opens up a gold mine. Crooks obtaining narcotics through illicit means can now sue the doctors who were originally trying to help them.

How will it affect me?

I’ll likely further decrease my writing for controlled pain meds. I really can’t give up my DEA number entirely, because I need it to write for several epilepsy medications. But the use of narcotics in my practice will decline. Other docs will probably do the same.

Sadly, this only hurts those who legitimately need pain relief. It will be harder for them to find doctors willing to prescribe narcotics, and even if they do, it’s possible those physicians won’t take their insurance.

Some will say my reaction to the ruling means I don’t care, which isn’t true. I do care. I signed up for this job to help people. But I also have a family to support and protect, and have to think of them, too.

Dr. Block has a solo neurology practice in Scottsdale, Ariz.

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Commentary to "Orthopedic Resident Education and Patient Safety"

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Graduate Medical Education—A System in Evolution

Orthopedic residency programs began as apprenticeships. Observation, imitation, and performing operations until deemed to be proficient by a single mentor was the method in which generations of surgeons were trained. Today, our system has evolved and is based upon a structured curriculum, and competence is not limited to technical abilities or number of cases. Residents are consistently supervised and observed in the development of their skills. Learning through simulation is standard practice. Programs must ensure that graduates are competent in their ability to communicate with patients and that they demonstrate professionalism and appropriate interpersonal skills. They must understand the health care system and be prepared for a lifetime of learning and improvement. Similarly, to remain accredited, residency programs must validate that they have the proper environment for learning. This includes a milieu of scholarship, oversight of work hours, and an atmosphere where residents may express concerns. Under the Next Accreditation System (NAS), teaching hospitals have regular external reviews to ensure that they provide the proper learning environment.1 Trainees and practitioners must focus on outcomes, patient safety, quality, and disparities in care. This results in the development of better surgeons and competent physicians who can practice in a complex and changing system. The public should be assured that the care provided to patients in teaching hospitals is not only appropriately supervised, but is at the highest level of quality. Dr. Cvetanovich describes our new paradigm that, in order for academic medical centers to remain accredited, we must constantly prove that our outcomes are as good or better than those at nonteaching hospitals.

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Reference

1.    Nasca, TJ, Philibert I, Brigham T, Flynn TC. The next GME accreditation system—rationale and benefits. N Engl J Med. 2012;366(11):1051-1056. doi: 10.1056/NEJMsr1200117.

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Graduate Medical Education—A System in Evolution

Orthopedic residency programs began as apprenticeships. Observation, imitation, and performing operations until deemed to be proficient by a single mentor was the method in which generations of surgeons were trained. Today, our system has evolved and is based upon a structured curriculum, and competence is not limited to technical abilities or number of cases. Residents are consistently supervised and observed in the development of their skills. Learning through simulation is standard practice. Programs must ensure that graduates are competent in their ability to communicate with patients and that they demonstrate professionalism and appropriate interpersonal skills. They must understand the health care system and be prepared for a lifetime of learning and improvement. Similarly, to remain accredited, residency programs must validate that they have the proper environment for learning. This includes a milieu of scholarship, oversight of work hours, and an atmosphere where residents may express concerns. Under the Next Accreditation System (NAS), teaching hospitals have regular external reviews to ensure that they provide the proper learning environment.1 Trainees and practitioners must focus on outcomes, patient safety, quality, and disparities in care. This results in the development of better surgeons and competent physicians who can practice in a complex and changing system. The public should be assured that the care provided to patients in teaching hospitals is not only appropriately supervised, but is at the highest level of quality. Dr. Cvetanovich describes our new paradigm that, in order for academic medical centers to remain accredited, we must constantly prove that our outcomes are as good or better than those at nonteaching hospitals.

Graduate Medical Education—A System in Evolution

Orthopedic residency programs began as apprenticeships. Observation, imitation, and performing operations until deemed to be proficient by a single mentor was the method in which generations of surgeons were trained. Today, our system has evolved and is based upon a structured curriculum, and competence is not limited to technical abilities or number of cases. Residents are consistently supervised and observed in the development of their skills. Learning through simulation is standard practice. Programs must ensure that graduates are competent in their ability to communicate with patients and that they demonstrate professionalism and appropriate interpersonal skills. They must understand the health care system and be prepared for a lifetime of learning and improvement. Similarly, to remain accredited, residency programs must validate that they have the proper environment for learning. This includes a milieu of scholarship, oversight of work hours, and an atmosphere where residents may express concerns. Under the Next Accreditation System (NAS), teaching hospitals have regular external reviews to ensure that they provide the proper learning environment.1 Trainees and practitioners must focus on outcomes, patient safety, quality, and disparities in care. This results in the development of better surgeons and competent physicians who can practice in a complex and changing system. The public should be assured that the care provided to patients in teaching hospitals is not only appropriately supervised, but is at the highest level of quality. Dr. Cvetanovich describes our new paradigm that, in order for academic medical centers to remain accredited, we must constantly prove that our outcomes are as good or better than those at nonteaching hospitals.

References

Reference

1.    Nasca, TJ, Philibert I, Brigham T, Flynn TC. The next GME accreditation system—rationale and benefits. N Engl J Med. 2012;366(11):1051-1056. doi: 10.1056/NEJMsr1200117.

References

Reference

1.    Nasca, TJ, Philibert I, Brigham T, Flynn TC. The next GME accreditation system—rationale and benefits. N Engl J Med. 2012;366(11):1051-1056. doi: 10.1056/NEJMsr1200117.

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Rheumatoid arthritis biologics populate a flat landscape

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The past decade has seen several new classes of biologic drugs approved by the Food and Drug Administration for treating rheumatoid arthritis, but despite this cornucopia the field is in something of a holding pattern. None of the biologic options really stand out from the competition, said Dr. Roy Fleischmann, a Dallas-based rheumatologist with an active practice who has participated in countless new-drug trials over the years.

The best to be said for the wide variety of biologic treatment options available today is that they allow switching from one class to another to find what works best for each individual rheumatoid arthritis patient, Dr. Fleischmann told me when I spoke with him in June at the European Congress of Rheumatology.

Dr. Roy Fleischmann

“In my practice, I constantly change drugs,” and by doing so and finding what works he gets about half his patients into sustained remission, he said.

But when he looks at the range of biologics available today “it’s pretty clear that it makes no difference what you use. I could use a tumor necrosis factor [TNF] inhibitor, I could use abatacept [Orencia]. I could use tocilizumab [Actemra], Rituxan [rituximab], tofacitinib [Xeljanz]. I can use any of them. I can use them first-line or second-line, and I’ll probably see the same results.”

Rheumatologists in U.S. practice today generally turn to a TNF inhibitor first, but that’s “because of habit,” Dr. Fleischmann said. “They often say they have more experience with the TNF inhibitor,” but the safety of all the biologics approved for rheumatoid arthritis seems generally the same, he said. “The truth is you can use any of them.”

He also discounted the prospect that, someday, biosimilar TNF inhibitors may be on the U.S. market and edge the competition on price, saying that he remains skeptical and cautious about using a biosimilar infliximab or another biosimilar TNF inhibitor. Plus, as of now, no biosimilar suitable for treating rheumatoid arthritis has received U.S. approval.

Among the bio-originals with U.S. approval for rheumatoid arthritis, clinicians could start patients on whichever they want. “I don’t think it makes a difference which bio-original you use,” Dr. Fleischmann said.

Dr. Fleischmann said that he’s consulted for and has received research support from most of the companies that have developed and market biological drugs for rheumatoid arthritis.

mzoler@frontlinemedcom.com

On Twitter @mitchelzoler

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The past decade has seen several new classes of biologic drugs approved by the Food and Drug Administration for treating rheumatoid arthritis, but despite this cornucopia the field is in something of a holding pattern. None of the biologic options really stand out from the competition, said Dr. Roy Fleischmann, a Dallas-based rheumatologist with an active practice who has participated in countless new-drug trials over the years.

The best to be said for the wide variety of biologic treatment options available today is that they allow switching from one class to another to find what works best for each individual rheumatoid arthritis patient, Dr. Fleischmann told me when I spoke with him in June at the European Congress of Rheumatology.

Dr. Roy Fleischmann

“In my practice, I constantly change drugs,” and by doing so and finding what works he gets about half his patients into sustained remission, he said.

But when he looks at the range of biologics available today “it’s pretty clear that it makes no difference what you use. I could use a tumor necrosis factor [TNF] inhibitor, I could use abatacept [Orencia]. I could use tocilizumab [Actemra], Rituxan [rituximab], tofacitinib [Xeljanz]. I can use any of them. I can use them first-line or second-line, and I’ll probably see the same results.”

Rheumatologists in U.S. practice today generally turn to a TNF inhibitor first, but that’s “because of habit,” Dr. Fleischmann said. “They often say they have more experience with the TNF inhibitor,” but the safety of all the biologics approved for rheumatoid arthritis seems generally the same, he said. “The truth is you can use any of them.”

He also discounted the prospect that, someday, biosimilar TNF inhibitors may be on the U.S. market and edge the competition on price, saying that he remains skeptical and cautious about using a biosimilar infliximab or another biosimilar TNF inhibitor. Plus, as of now, no biosimilar suitable for treating rheumatoid arthritis has received U.S. approval.

Among the bio-originals with U.S. approval for rheumatoid arthritis, clinicians could start patients on whichever they want. “I don’t think it makes a difference which bio-original you use,” Dr. Fleischmann said.

Dr. Fleischmann said that he’s consulted for and has received research support from most of the companies that have developed and market biological drugs for rheumatoid arthritis.

mzoler@frontlinemedcom.com

On Twitter @mitchelzoler

The past decade has seen several new classes of biologic drugs approved by the Food and Drug Administration for treating rheumatoid arthritis, but despite this cornucopia the field is in something of a holding pattern. None of the biologic options really stand out from the competition, said Dr. Roy Fleischmann, a Dallas-based rheumatologist with an active practice who has participated in countless new-drug trials over the years.

The best to be said for the wide variety of biologic treatment options available today is that they allow switching from one class to another to find what works best for each individual rheumatoid arthritis patient, Dr. Fleischmann told me when I spoke with him in June at the European Congress of Rheumatology.

Dr. Roy Fleischmann

“In my practice, I constantly change drugs,” and by doing so and finding what works he gets about half his patients into sustained remission, he said.

But when he looks at the range of biologics available today “it’s pretty clear that it makes no difference what you use. I could use a tumor necrosis factor [TNF] inhibitor, I could use abatacept [Orencia]. I could use tocilizumab [Actemra], Rituxan [rituximab], tofacitinib [Xeljanz]. I can use any of them. I can use them first-line or second-line, and I’ll probably see the same results.”

Rheumatologists in U.S. practice today generally turn to a TNF inhibitor first, but that’s “because of habit,” Dr. Fleischmann said. “They often say they have more experience with the TNF inhibitor,” but the safety of all the biologics approved for rheumatoid arthritis seems generally the same, he said. “The truth is you can use any of them.”

He also discounted the prospect that, someday, biosimilar TNF inhibitors may be on the U.S. market and edge the competition on price, saying that he remains skeptical and cautious about using a biosimilar infliximab or another biosimilar TNF inhibitor. Plus, as of now, no biosimilar suitable for treating rheumatoid arthritis has received U.S. approval.

Among the bio-originals with U.S. approval for rheumatoid arthritis, clinicians could start patients on whichever they want. “I don’t think it makes a difference which bio-original you use,” Dr. Fleischmann said.

Dr. Fleischmann said that he’s consulted for and has received research support from most of the companies that have developed and market biological drugs for rheumatoid arthritis.

mzoler@frontlinemedcom.com

On Twitter @mitchelzoler

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Selecting the right contraception method for cancer patients

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Selecting the right contraception method for cancer patients

Patient choice, contraceptive effectiveness, and medical eligibility all need to be incorporated into the contraceptive counseling for reproductive-age women who have cancer or are in remission. Based on these principles, women can minimize the risk of an unintended pregnancy, continue to receive necessary adjuvant or preventive therapy, and maintain high levels of contraception satisfaction.

The Centers for Disease Control and Prevention (CDC) has published medical eligibility criteria (MEC) to assist providers in selecting medically appropriate contraception for women with various health conditions, including cancer (MMWR Recomm. Rep. 2010;59(RR-4):1-6).

Dr. Matthew L. Zerden

Certain classes of hormonal contraception are contraindicated in specific cancer types. It is important to note that the copper intrauterine device (ParaGard) is very effective (with a first-year failure rate of 0.8%) and has no cancer-related contraindications. Any contraceptive with estrogen or progesterone is relatively contraindicated in hormonally mediated cancers, including breast, endometrial, or other cancers that have estrogen (ER) or progesterone (PR) positive receptors. Combined hormonal contraception is contraindicated even in breast cancers that are ER/PR negative for the first 5 years, after which they are CDC MEC category 3 (risks likely outweigh the benefits).

Venous thromboembolism (VTE) is an important cancer-related morbidity. Active cancer increases the risk of VTE by fourfold, which is further increased if the patient is on chemotherapy (Arch. Intern. Med. 2000;160:809-15). Estrogen is known to increase thrombotic risk, and therefore it is contraindicated in any patient at risk for VTE or with a history of a VTE. There is some debate about the use of progestin-only contraceptives in those at risk of (or with a history of) VTE. The best evidence and CDC guidelines indicate that progestin-only methods can be used in patients with cancer or with a history of VTE. Importantly, no known association exists between emergency contraception and VTE (Obstet. Gynecol. 2010;115:1100-9).

Other cancer-specific problems that may impact contraception include thrombocytopenia, gastrointestinal side effects, and drug interactions. Thrombocytopenia may exacerbate or cause abnormal uterine bleeding. Therefore, menstrual suppression with continuous combined hormonal contraception or progestin-only methods, including the hormonal IUD and implant, may be ideal. Regarding gastrointestinal side effects, emesis and mucositis from cancer and treatment may reduce absorption of oral contraceptives, so alternatives should be considered. Antacids, analgesics, antifungals, anticonvulsants, and antiretrovirals are all known to affect hepatic metabolism and may affect oral contraceptive efficacy.

Given the possibility of chemotherapy-induced immunosuppression, there is a theoretical concern about the infectious risk of an indwelling foreign body such as an IUD or implant. The best evidence to date, however, does not support an increased risk, even in the setting of neutropenia. Chemotherapy also increases osteoporosis. Gynecologists should use caution with depot medroxyprogesterone acetate (DMPA), although there is no absolute contraindication, especially for shorter durations of use.

Many breast cancer patients are prescribed tamoxifen as adjuvant therapy, but the antiestrogenic effects of tamoxifen may not prevent pregnancy (Cancer Imaging 2008;8:135-45). Therefore, it is critical for reproductive-age women taking tamoxifen to be given effective contraception. Experts have not reached a consensus on the use of levonorgestrel intrauterine systems (LNG-IUS, Mirena, or Skyla) in the setting of breast cancer.

On the one hand, patients on long-term tamoxifen may benefit from the endometrial protective effect of an LNG-IUS (Lancet 2000;356:1711-7). It is uncertain if women with an LNG-IUS in place at the time of breast cancer diagnosis should have the device removed. Placing a LNG-IUS is contraindicated in all cases of active cancer, but if the patient has no evidence of disease for more than 5 years, the CDC lists the LNG-IUS as category 3. Expert consensus is that studies are needed with LNG-IUS use in women with breast cancer and that use of the LNG-IUS in this population should be made with careful consideration of the risks and benefits (Fertil. Steril. 2008;90:17-22; Contraception 2012;86:191-8).

Physicians should consider the contraceptive needs of women who are actively being or have recently been treated for cancer, as 17% of female cancers occur in women of reproductive age. The copper IUD is a highly effective option with very few contraindications. In patients with a history of non–hormonal related cancer (and without any history of VTE), all contraceptive options can be considered, including those containing estrogen. Estrogen-containing contraceptives should be avoided in those with a history of hormonally related cancers. Those not familiar with the wide array of options should consider referring early, and family planning specialists should consider medical eligibility while counseling women about the most effective contraceptive options.

Dr. Zerden is a family planning fellow in the department of obstetrics and gynecology at the University of North Carolina at Chapel Hill. He reported having no financial disclosures. E-mail Dr. Zerden at obnews@frontlinemedcom.com.

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Patient choice, contraceptive effectiveness, and medical eligibility all need to be incorporated into the contraceptive counseling for reproductive-age women who have cancer or are in remission. Based on these principles, women can minimize the risk of an unintended pregnancy, continue to receive necessary adjuvant or preventive therapy, and maintain high levels of contraception satisfaction.

The Centers for Disease Control and Prevention (CDC) has published medical eligibility criteria (MEC) to assist providers in selecting medically appropriate contraception for women with various health conditions, including cancer (MMWR Recomm. Rep. 2010;59(RR-4):1-6).

Dr. Matthew L. Zerden

Certain classes of hormonal contraception are contraindicated in specific cancer types. It is important to note that the copper intrauterine device (ParaGard) is very effective (with a first-year failure rate of 0.8%) and has no cancer-related contraindications. Any contraceptive with estrogen or progesterone is relatively contraindicated in hormonally mediated cancers, including breast, endometrial, or other cancers that have estrogen (ER) or progesterone (PR) positive receptors. Combined hormonal contraception is contraindicated even in breast cancers that are ER/PR negative for the first 5 years, after which they are CDC MEC category 3 (risks likely outweigh the benefits).

Venous thromboembolism (VTE) is an important cancer-related morbidity. Active cancer increases the risk of VTE by fourfold, which is further increased if the patient is on chemotherapy (Arch. Intern. Med. 2000;160:809-15). Estrogen is known to increase thrombotic risk, and therefore it is contraindicated in any patient at risk for VTE or with a history of a VTE. There is some debate about the use of progestin-only contraceptives in those at risk of (or with a history of) VTE. The best evidence and CDC guidelines indicate that progestin-only methods can be used in patients with cancer or with a history of VTE. Importantly, no known association exists between emergency contraception and VTE (Obstet. Gynecol. 2010;115:1100-9).

Other cancer-specific problems that may impact contraception include thrombocytopenia, gastrointestinal side effects, and drug interactions. Thrombocytopenia may exacerbate or cause abnormal uterine bleeding. Therefore, menstrual suppression with continuous combined hormonal contraception or progestin-only methods, including the hormonal IUD and implant, may be ideal. Regarding gastrointestinal side effects, emesis and mucositis from cancer and treatment may reduce absorption of oral contraceptives, so alternatives should be considered. Antacids, analgesics, antifungals, anticonvulsants, and antiretrovirals are all known to affect hepatic metabolism and may affect oral contraceptive efficacy.

Given the possibility of chemotherapy-induced immunosuppression, there is a theoretical concern about the infectious risk of an indwelling foreign body such as an IUD or implant. The best evidence to date, however, does not support an increased risk, even in the setting of neutropenia. Chemotherapy also increases osteoporosis. Gynecologists should use caution with depot medroxyprogesterone acetate (DMPA), although there is no absolute contraindication, especially for shorter durations of use.

Many breast cancer patients are prescribed tamoxifen as adjuvant therapy, but the antiestrogenic effects of tamoxifen may not prevent pregnancy (Cancer Imaging 2008;8:135-45). Therefore, it is critical for reproductive-age women taking tamoxifen to be given effective contraception. Experts have not reached a consensus on the use of levonorgestrel intrauterine systems (LNG-IUS, Mirena, or Skyla) in the setting of breast cancer.

On the one hand, patients on long-term tamoxifen may benefit from the endometrial protective effect of an LNG-IUS (Lancet 2000;356:1711-7). It is uncertain if women with an LNG-IUS in place at the time of breast cancer diagnosis should have the device removed. Placing a LNG-IUS is contraindicated in all cases of active cancer, but if the patient has no evidence of disease for more than 5 years, the CDC lists the LNG-IUS as category 3. Expert consensus is that studies are needed with LNG-IUS use in women with breast cancer and that use of the LNG-IUS in this population should be made with careful consideration of the risks and benefits (Fertil. Steril. 2008;90:17-22; Contraception 2012;86:191-8).

Physicians should consider the contraceptive needs of women who are actively being or have recently been treated for cancer, as 17% of female cancers occur in women of reproductive age. The copper IUD is a highly effective option with very few contraindications. In patients with a history of non–hormonal related cancer (and without any history of VTE), all contraceptive options can be considered, including those containing estrogen. Estrogen-containing contraceptives should be avoided in those with a history of hormonally related cancers. Those not familiar with the wide array of options should consider referring early, and family planning specialists should consider medical eligibility while counseling women about the most effective contraceptive options.

Dr. Zerden is a family planning fellow in the department of obstetrics and gynecology at the University of North Carolina at Chapel Hill. He reported having no financial disclosures. E-mail Dr. Zerden at obnews@frontlinemedcom.com.

Patient choice, contraceptive effectiveness, and medical eligibility all need to be incorporated into the contraceptive counseling for reproductive-age women who have cancer or are in remission. Based on these principles, women can minimize the risk of an unintended pregnancy, continue to receive necessary adjuvant or preventive therapy, and maintain high levels of contraception satisfaction.

The Centers for Disease Control and Prevention (CDC) has published medical eligibility criteria (MEC) to assist providers in selecting medically appropriate contraception for women with various health conditions, including cancer (MMWR Recomm. Rep. 2010;59(RR-4):1-6).

Dr. Matthew L. Zerden

Certain classes of hormonal contraception are contraindicated in specific cancer types. It is important to note that the copper intrauterine device (ParaGard) is very effective (with a first-year failure rate of 0.8%) and has no cancer-related contraindications. Any contraceptive with estrogen or progesterone is relatively contraindicated in hormonally mediated cancers, including breast, endometrial, or other cancers that have estrogen (ER) or progesterone (PR) positive receptors. Combined hormonal contraception is contraindicated even in breast cancers that are ER/PR negative for the first 5 years, after which they are CDC MEC category 3 (risks likely outweigh the benefits).

Venous thromboembolism (VTE) is an important cancer-related morbidity. Active cancer increases the risk of VTE by fourfold, which is further increased if the patient is on chemotherapy (Arch. Intern. Med. 2000;160:809-15). Estrogen is known to increase thrombotic risk, and therefore it is contraindicated in any patient at risk for VTE or with a history of a VTE. There is some debate about the use of progestin-only contraceptives in those at risk of (or with a history of) VTE. The best evidence and CDC guidelines indicate that progestin-only methods can be used in patients with cancer or with a history of VTE. Importantly, no known association exists between emergency contraception and VTE (Obstet. Gynecol. 2010;115:1100-9).

Other cancer-specific problems that may impact contraception include thrombocytopenia, gastrointestinal side effects, and drug interactions. Thrombocytopenia may exacerbate or cause abnormal uterine bleeding. Therefore, menstrual suppression with continuous combined hormonal contraception or progestin-only methods, including the hormonal IUD and implant, may be ideal. Regarding gastrointestinal side effects, emesis and mucositis from cancer and treatment may reduce absorption of oral contraceptives, so alternatives should be considered. Antacids, analgesics, antifungals, anticonvulsants, and antiretrovirals are all known to affect hepatic metabolism and may affect oral contraceptive efficacy.

Given the possibility of chemotherapy-induced immunosuppression, there is a theoretical concern about the infectious risk of an indwelling foreign body such as an IUD or implant. The best evidence to date, however, does not support an increased risk, even in the setting of neutropenia. Chemotherapy also increases osteoporosis. Gynecologists should use caution with depot medroxyprogesterone acetate (DMPA), although there is no absolute contraindication, especially for shorter durations of use.

Many breast cancer patients are prescribed tamoxifen as adjuvant therapy, but the antiestrogenic effects of tamoxifen may not prevent pregnancy (Cancer Imaging 2008;8:135-45). Therefore, it is critical for reproductive-age women taking tamoxifen to be given effective contraception. Experts have not reached a consensus on the use of levonorgestrel intrauterine systems (LNG-IUS, Mirena, or Skyla) in the setting of breast cancer.

On the one hand, patients on long-term tamoxifen may benefit from the endometrial protective effect of an LNG-IUS (Lancet 2000;356:1711-7). It is uncertain if women with an LNG-IUS in place at the time of breast cancer diagnosis should have the device removed. Placing a LNG-IUS is contraindicated in all cases of active cancer, but if the patient has no evidence of disease for more than 5 years, the CDC lists the LNG-IUS as category 3. Expert consensus is that studies are needed with LNG-IUS use in women with breast cancer and that use of the LNG-IUS in this population should be made with careful consideration of the risks and benefits (Fertil. Steril. 2008;90:17-22; Contraception 2012;86:191-8).

Physicians should consider the contraceptive needs of women who are actively being or have recently been treated for cancer, as 17% of female cancers occur in women of reproductive age. The copper IUD is a highly effective option with very few contraindications. In patients with a history of non–hormonal related cancer (and without any history of VTE), all contraceptive options can be considered, including those containing estrogen. Estrogen-containing contraceptives should be avoided in those with a history of hormonally related cancers. Those not familiar with the wide array of options should consider referring early, and family planning specialists should consider medical eligibility while counseling women about the most effective contraceptive options.

Dr. Zerden is a family planning fellow in the department of obstetrics and gynecology at the University of North Carolina at Chapel Hill. He reported having no financial disclosures. E-mail Dr. Zerden at obnews@frontlinemedcom.com.

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